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Cognito Forms

Cognito Forms

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Cognito Forms
8.7 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 87

Security

92

Field Configuration and Customization

90

Version Management

88

Electronic Signatures

86

Drag and Drop Design

86

Workflow Automation

84

APIs and Integration

84

Mobility

83

Data Analysis and Survey Function

81

State Transformation

79

Vendor Capability Ratings

Average 84

Business Value Created

91

Vendor Support

90

Ease of IT Administration

88

Ease of Implementation

87

Quality of Features

86

Ease of Customization

85

Breadth of Features

85

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

78

Availability and Quality of Training

74

Cognito Forms Reviews

Ken T.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Great and powerful data collection too.

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Conditional field requirements, workflow options

What is your favorite aspect of this product?

Easy yet powerful

What do you dislike most about this product?

Ease of customizing the look of the actual user facing form

What recommendations would you give to someone considering this product?

Go for it, you won’t be disappointed

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Bobbie R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Intuitive product providing workflow efficiencies.

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Simple design with intuitive layout for simple form building.

What is your favorite aspect of this product?

The workflow we have created with Cognito forms has been an incredible addition to our toolbox for more efficient work and added customer service.

What do you dislike most about this product?

I love Cognito forms, so it is hard to list something that is not positive,

What recommendations would you give to someone considering this product?

It has a free trial! Try it!!! You will be surprised about how simple it is to use and the workflow that can be created by novice users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian H.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Free Features Delight, lacks some QoL

Likeliness to Recommend

8 /10

What differentiates Cognito Forms from other similar products?

My chief competitor under consideration is Google Forms. Cognito surpasses them through their UI/UX experience.

What is your favorite aspect of this product?

Conditional logic embedded in the forms

What do you dislike most about this product?

Lack of easy integration with with other products - Google Forms will always have easy and native integration with google sheets.

What recommendations would you give to someone considering this product?

If you are looking to throw a handful of questions on a form, this might not be your product. But, if you are looking for more of a information management / user feedback engine, Cognito is for you.

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Generous Negotitation

Most Popular Cognito Forms Comparisons

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