What is Cognito Forms?
Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cognito Forms?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Field Configuration and Customization
Version Management
Electronic Signatures
Drag and Drop Design
Workflow Automation
APIs and Integration
Mobility
Data Analysis and Survey Function
State Transformation
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Cognito Forms Reviews
Brandon D.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2024
Easy to use but the data management is a problem.
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
For us, the lookup field is huge.
What is your favorite aspect of this product?
Aside from the lookup field, I really like the easy-to-use interface. Very intuitive.
What do you dislike most about this product?
The data management. It takes way to long to import and export entries.
What recommendations would you give to someone considering this product?
Improve your data upload and download speed. Workflows can also be greatly improved so it goes beyond just email notifications.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Performance Enhancing
- Less Productive
Jai D.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Apr 2026
very efficient and cost effective
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
Workflow Automation, Lower Price Point , Compliance and Regulated
What is your favorite aspect of this product?
Workflow Automation, task assignment to users and approval steps, e‑signatures, and document generation
What do you dislike most about this product?
customization themes, not much customization possible at this time
What recommendations would you give to someone considering this product?
Highly recommended to other peers for workflow automation and internal workflow implementation with api's
Pros
- Trustworthy
- Respectful
- Helps Innovate
- Continually Improving Product
M E.
- Role: Consultant
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Feature-rich product that is easy to create forms
Likeliness to Recommend
What differentiates Cognito Forms from other similar products?
Simple and logical format with the ability to automate.
What is your favorite aspect of this product?
Skip logic and export of data
What do you dislike most about this product?
No provided reports for surveys.
What recommendations would you give to someone considering this product?
Try the robust free version to see if it meets needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing