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Cognito Forms

Cognito Forms

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Cognito Forms
8.7 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 87

Security

92

Field Configuration and Customization

90

Version Management

88

Electronic Signatures

86

Drag and Drop Design

86

Workflow Automation

84

APIs and Integration

84

Mobility

83

Data Analysis and Survey Function

81

State Transformation

79

Vendor Capability Ratings

Average 84

Business Value Created

91

Vendor Support

90

Ease of IT Administration

88

Ease of Implementation

87

Quality of Features

86

Ease of Customization

85

Breadth of Features

85

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

78

Availability and Quality of Training

74

Cognito Forms Reviews

Brandon D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but the data management is a problem.

Likeliness to Recommend

8 /10

What differentiates Cognito Forms from other similar products?

For us, the lookup field is huge.

What is your favorite aspect of this product?

Aside from the lookup field, I really like the easy-to-use interface. Very intuitive.

What do you dislike most about this product?

The data management. It takes way to long to import and export entries.

What recommendations would you give to someone considering this product?

Improve your data upload and download speed. Workflows can also be greatly improved so it goes beyond just email notifications.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive

Jai D.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2026

very efficient and cost effective

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Workflow Automation, Lower Price Point , Compliance and Regulated

What is your favorite aspect of this product?

Workflow Automation, task assignment to users and approval steps, e‑signatures, and document generation

What do you dislike most about this product?

customization themes, not much customization possible at this time

What recommendations would you give to someone considering this product?

Highly recommended to other peers for workflow automation and internal workflow implementation with api's

Pros

  • Trustworthy
  • Respectful
  • Helps Innovate
  • Continually Improving Product

M E.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Feature-rich product that is easy to create forms

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Simple and logical format with the ability to automate.

What is your favorite aspect of this product?

Skip logic and export of data

What do you dislike most about this product?

No provided reports for surveys.

What recommendations would you give to someone considering this product?

Try the robust free version to see if it meets needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Cognito Forms Comparisons

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