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ClickUp Logo Award Winner Product Badge
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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

84

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

ClickUp Reviews

Hanna A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

A Game Changer!

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp beats out other products in the marketplace when it comes to out-of-box features, customization, automation and integrations. Every other product is limited across the board in functionality, when compared against ClickUp.

What is your favorite aspect of this product?

ClickUp is a game changer when it comes to its robust features and the ease of use across all those features.

What do you dislike most about this product?

It is SO customizable that if all customizations made to the system are not well documented and tightly controlled/managed, it could easily became an overly complicated system that is difficult to maintain and scale.

What recommendations would you give to someone considering this product?

Selecting ClickUp is a decision I have never once regretted. The product is constantly improving and growing in features, so it seems to be a solution that will move with our company into the future. The teams who have been using it for the past few months LOVE it, and the user experience across ClickUp is honestly fantastic. Just be careful when it comes to customizing too much, and document as much as possible, so you avoid any of the pitfalls that come with onboarding and managing a vastly customizable product like ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Anish A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Good Project Management Tool

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Workload analysis - I always wanted to have burnout control over my team. I'm using the tool to get to a 6 hours daily workload for each colleague and 1 hour of learning tasks or productive fun.

What is your favorite aspect of this product?

Easy to customize and match very different needs in the company. I really enjoy the online help.

What do you dislike most about this product?

The immensity of options is scary. There is a UX problem with the idea that all features should be immersed into specific examples of "How do you use it?". The onboarding is for dummies. I wish for more "one look" educational tools.

What recommendations would you give to someone considering this product?

Use the trial as much as you can to figure out if it's for you.

Pros

  • Efficient Service
  • Saves Time
  • Transparent
  • Friendly Negotiation

Helmut G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Best tool ever invented for any type of management

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

You can both separate each project as well as see it on the big picture

What is your favorite aspect of this product?

Easy to use, easy to teach

What do you dislike most about this product?

A lot of features that are pricy

What recommendations would you give to someone considering this product?

Its between Trello and Jira in terms of usability. Does what it has to do in a funny visual way.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

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