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ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

84

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

ClickUp Reviews

Emmanuel Jesus M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup there are no delays in our projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Thanks to this software we have been able to bring the whole team together and focus it towards the goals and objectives that we have as a company in the different projects. It is a system that allows us to easily add projects and assign tasks to the different members of the team, as well as give deadlines to those tasks. We can see the progress of activities and send and receive files, all in one system.

What is your favorite aspect of this product?

The program also has live chat, to communicate between team members without leaving the program, plus we can send and receive files, as well as store documents for the rest of the team members to have access to them. It also allows us to invite other people, such as clients, to show them the progress of the project from the platform.

What do you dislike most about this product?

The program has a mobile application, which in particular leaves much to be desired, since it does not have all the features of its web version, so its use limits me a lot. A slightly cleaner interface would allow us to better understand what is displayed on the screen, as it gives us a lot of information at a glance.

What recommendations would you give to someone considering this product?

We use Clickup to create and manage tasks during our software development cycle. It is a useful tool for working with agile teams. In this way, we create information about the speed and effort that developers have not yet done. This information is necessary to show progress to stakeholders and is therefore very valuable to me.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

Stephen G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Use of ClickUp as product manager.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. I save time and meet deadlines. ClickUp offers us with a solution for centralizing much of our data and making it easily available to all team members so that we may work on jobs asynchronously. We didn't previously have a software that took into consideration tasks that needed to be allocated to many people/groups or tasks that may exist in more than one location.

What is your favorite aspect of this product?

I appreciate having all of our teams' papers, tasks, and lists in one app. It enables asynchronous collaboration and information exchange across teams much more doable. The level of customisation available for each location is remarkable, allowing our teams to maintain their own workflows. My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job.

What do you dislike most about this product?

When we originally switched to ClickUp, the learning curve was rather high. The degree of customisation is a double-edged sword in this case, enabling versatility but only after you've fiddled with it extensively to set up your environment. Access to documentation is another area that I do not believe the ClickUp team has yet mastered. Accessing papers in a single location is inconvenient, and there doesn't appear to be any rhyme or purpose to how they're structured. It's inconvenient not to be able to add or attach a document to a list since it would be useful to offer context. It would also be wonderful to have a hierarchy that permitted fo

What recommendations would you give to someone considering this product?

Others have complained that ClickUp is overly feature-rich and confusing. While it has a lot of features, it's not overly difficult. They provide beginner, intermediate, and advanced training so you may become acquainted with ClickUp and its capabilities without being overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Valarie N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Project management platform all my problems solved

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup assisted our company in creating an exceptional ticketing platform that is both easy and feature rich in a few simple steps. It also allows us to measure and plan time spent on individual tasks, meetings, or huge projects by allowing us to record time spent on every area of our job. I saved a lot of time by being able to handle my whole business from a one location. And, unlike many SaaS one-stop-shop solutions, it is truly redefining the industry.

What is your favorite aspect of this product?

Clickup provides a plethora of tools and settings to enable you organize your work and that of your coworkers in the most effective way for you. One of the most useful features is the built-in time tracking function, which allows you to input time spent on anything in a variety of ways, including directly entering time, starting and pausing a timer, and selecting a range. I adore the software's capability and the many options to modify how it operates to match your business and optimize your operations, and after trying most of the alternatives, ClickUp stands head and shoulders above the rest.

What do you dislike most about this product?

For starters, the sheer power and capability at your disposal creates a high learning curve. However, once you get beyond this, the work is well worth it. If you wish to export time tracking logs, you must first construct a time tracking display widget and then decide whether or not to export it from there. Another critical problem is that several report and chart widgets do not accurately reflect the data behind them.

What recommendations would you give to someone considering this product?

If you're weary of trying to get different aspects of your organization to work together using independent software, here is the solution! The biggest piece of advise I can provide to anyone interested in getting started with ClickUp is to avoid becoming overwhelmed by the sheer number of options and customizations available. If you put in a little effort at initially, you'll become acclimated to it in no time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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