Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

84

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

ClickUp Reviews

Ivy S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy-to-use interface for task management

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is quite simple to use. In my experience as a customer representative, I've used a variety of project management software, and click up is by far the most intuitive and effective. It can be used for a variety of purposes and is extremely practical. It's almost silly not to use it. I have a clear picture of what has to be done and when.

What is your favorite aspect of this product?

In a word, I adore having my entire office so close by. With this system, I am always up-to-date on my tasks and the progress of my team.

What do you dislike most about this product?

There are instances when navigating the app feels a bit cumbersome. When two persons are assigned to a task, it can be helpful if one of them can sign off on their portion.

What recommendations would you give to someone considering this product?

Since we collaborate with a wide variety of companies, this setup allows us to centralize our client information and streamline our operations. Keeping track of all I have to do as a team member and making sure I get it done. We also utilize this for teamwork purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

James T.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

The best place to organize all projects and tasks

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Software that may be easily used and modified to meet the needs of a wide range of jobs, from routine chores to large-scale projects and recurring workflows. Connects smoothly with your Chrome browser, your emails, and Zapier. Payments and timesheets are simple to monitor. The app is a fantastic medium for team discussions and collaboration.

What is your favorite aspect of this product?

Possessing the ability to multitask effectively and keep track of multiple projects in my mind at once. As I keep everything I do on this site, I don't make the most of its features, such as the 'complete' bar. But it stores data fairly effectively, and I've never had an issue when adding or removing files.

What do you dislike most about this product?

The conflicting hues of the writing. In order to alter the color of a piece of text, you have to go through a few steps, but this is really simply a question of searching for the color you want. And there are restrictions on the fonts, but it still looks great.

What recommendations would you give to someone considering this product?

The group it aids more than any other website I've used. I'm in awe of it and look forward to owning the complete set shortly. It's made it much easier for me to keep track of all my projects and their progress. In a word: yes

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Transparent

Anastacio III T.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Difficult to use product

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp takes a lot of study than any other similar products.

What is your favorite aspect of this product?

Probably, by sending an email without going to your email app. Like you can send emails to clients directly from the software itself.

What do you dislike most about this product?

Difficult to use, not so user friendly

What recommendations would you give to someone considering this product?

If you are looking for a test-kind of CRM temporarily, try using ClickUp.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Most Popular ClickUp Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171