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ClickUp Logo Award Winner Product Badge
ClickUp Logo Award Winner Product Badge
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.3 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

84

Budget Management

82

Mobile Access

79

Vendor Capability Ratings

Average 84

Quality of Features

87

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Vendor Support

79

ClickUp Reviews

Jonathan S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Streamlined task management tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp sets itself apart from other task management tools with its extensive customization options and versatile feature set that includes everything from time tracking to integrations with other software.

What is your favorite aspect of this product?

ClickUp's best aspect is its versatility, allowing users to customize their workflows and project management tools to fit their specific needs.

What do you dislike most about this product?

Using the free version I certainly ran up against roadblocks the moment I wanted data, which is understandable

What recommendations would you give to someone considering this product?

To make the most of ClickUp, I recommend customizing your workflows and task management tools to fit your specific needs. Additionally, I recommend using its time tracking and reporting features to stay on top of your team's productivity and identify areas for improvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

ClickUp is a great way to save both time and cash

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

When it comes to project management in general, ClickUp is a solid option. It is essential to make use of schedules to ensure that tasks are completed before the due dates. When using ClickUp, this is a breeze, as due dates are displayed on calendars alongside tasks, making it easy to plan out your daily/weekly data transfer in minutes. It's a no-brainer for start-ups, but also has enough features to interest established businesses.

What is your favorite aspect of this product?

The user interface is one of the many highlights that I want to highlight because of how well-organized and simple it is to utilize. Also, ClickUp provides a large selection of options for personalizing the service to meet the requirements of each user. In addition, there is the opportunity to collaborate with others. Projects may be better coordinated and completed faster with the help of ClickUp's team communication and job assignment features.

What do you dislike most about this product?

As the mobile app only provides access to a fraction of the software's functionality, the web version is required for complete use and management. The mobile app need to have some features that are only available on the desktop version. The to-do list and tasks may be accessed even while you're not online. Accessibility widgets should be included, especially since several other programs have them.

What recommendations would you give to someone considering this product?

It's simple to make a project plan and have several perspectives on it, such a list, a kanban, and a gantt chart, without having to make any of those things from scratch. After one is completed, the others follow suit. Anybody can quickly learn to use ClickUp because of how intuitive it is. While the platform is intuitive and simple to use, it might be more difficult for a director to get a bird's-eye view of the team's capabilities. For a clearer picture of the platform's potential and the wonderful individuals inside it, you'll need to set up your own Dashboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pablo R.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

I’m in love with Clickup

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Flexibility: ClickUp can be used for a variety of use cases, including task management, project management, time tracking, and more. This flexibility allows users to adapt the tool to their unique workflows and processes. Integrations: ClickUp integrates with over 1,000 other tools, such as Slack, Google Drive, Trello, and GitHub, enabling users to streamline their workflows and automate tasks. User-friendly interface: ClickUp's interface is designed to be intuitive and easy to use, which can help reduce the learning curve for new users

What is your favorite aspect of this product?

User-friendly interface

What do you dislike most about this product?

Mobile app.

What recommendations would you give to someone considering this product?

Try the free service before to pay.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Cons

  • Security Frustrates

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