What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Hierarchical Task Management
Time & Expense Tracking
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Product Management
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Task Management
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Objectives and Key Results
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AI Content Creation and Optimization
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ClickUp Reviews
shivaling p.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Clickup - Absolute gem of a PM tool for companies
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Clickup is better suited for agile teams and modern lean teams for resource utilisation tracking which promotes modern project management practices.
What is your favorite aspect of this product?
my favourite aspect of clickup is the ability to create custom dashboards and also create widgets for weekly time tracking therefore enabling granular control.
What do you dislike most about this product?
i dislike its UI/UX which has remained the same for over a year now with no improvements.
What recommendations would you give to someone considering this product?
I recommend this for modern teams who need modern project management suite of software for better resource tracking.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Efficient Service
Nikko T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2023
Best Project Management Software
Likeliness to Recommend
What differentiates ClickUp from other similar products?
User-friendly interface.
What is your favorite aspect of this product?
It facilitates easy onboarding of staff and virtual assistant.
What do you dislike most about this product?
Cannot create forms unless paying for the subscription.
What recommendations would you give to someone considering this product?
This is one of the best and easiest tools to use and onboard. You can create a checklist and add instructional video within the tool and categorize tasks and track where each one is on the project,
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Client's Interest First
Ben W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Customizable digital workspace—always improving
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is never content to rest on their laurels; they have a feature-rich product, but they are constantly pushing to improve existing features and add new ones
What is your favorite aspect of this product?
The calendar view is superb; I can customize a daily or hourly view, filter which tasks appear, and also view unscheduled tasks in a list alongside the calendar, which can quickly be dragged and dropped onto the schedule
What do you dislike most about this product?
The breadth of options and customizability can be daunting, and the hierarchy is a little confusing at first (though ultimately a good system)
What recommendations would you give to someone considering this product?
Start small to gain familiarity before building out more structure (spaces, folders, etc)
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
