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Cleo Integration Cloud Logo
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Cleo

Cleo Integration Cloud

Composite Score
8.7 /10
CX Score
9.1 /10
Category
Cleo Integration Cloud
8.7 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

3% Negative
1% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Client's Interest First

Feature Ratings

Average 81

iPaaS

89

Data Virtualization

88

Metadata Management

85

API Management and Orchestration

84

Synchronization and Replication

84

Data Quality Profiling and Cleansing

83

Real Time Integration

82

Data Security

82

Multi Channel Support

81

Exception Handling and Notifications

79

Administrative Features

78

Vendor Capability Ratings

Average 82

Ease of Data Integration

87

Quality of Features

87

Ease of Implementation

85

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

83

Breadth of Features

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Customization

78

Vendor Support

75

Cleo Integration Cloud Reviews

Modesy R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Confident And Secure Program

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

Cleo Integration is a vibrant and cognitive data enhancement tool.

What is your favorite aspect of this product?

Cleo Integration delivers a collaborative way of screening and analysing data.

What do you dislike most about this product?

Cleo Integration is friendly in allowing substantial Data enhancement ways.

What recommendations would you give to someone considering this product?

Cleo Integration has the right commitment in elaborate data control.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Gregory A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Awesome integration software, it is very versatile

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

It is a sophisticated platform that assists businesses in connecting with trading partners and managing data sharing. Cleo Integration has assisted us in growing our firm by allowing us to share business papers online. It enables us to easily grow and bring more of our onboarding process in-house. When it comes to facilitating EDI for our clients, they've really helped us assist ourselves.

What is your favorite aspect of this product?

What I enjoy best about it is how much more efficient it improves our company's file transfer procedure. We don't have to worry about sustaining or paying for a physical presence when we use the cloud. Cleo is also skilled at monitoring and debugging system hardware and software. Cleo Integration Cloud is simple to use, has a reliable platform, and is always being improved. In comparison to other systems I've used in the past, CIC has a lot more visibility. We have access to the information we need since we have great visibility into documents, as well as process flow and endpoints.

What do you dislike most about this product?

I've never had a problem with the service, which is excellent and advantageous to us. It may take some time for new users to become acclimated to the software's design, but once they do, the product is highly straightforward and simple to use. Although your support may take some time to respond to your tickets, there is nothing blocking you from utilizing their program. Apart from that, I have no issues about them.

What recommendations would you give to someone considering this product?

This software meets all our business needs. I am very satisfied and that is why I can recommend its implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mario K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Your files safe and online, Cleo

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

Our conglomerate presented a problem when sharing files that were lost over time and we needed to keep in several control points, Cleo is presented as a comprehensive solution to this problem through its potential to transfer files at high speed by providing connectivity and B2B performance, managing to keep our documents in order and increasing the productivity of the company in terms of data analysis.

What is your favorite aspect of this product?

Its system is very easy to integrate into companies due to its high performance and simplicity when performing tasks. Its ability to transform data from one format to another represents a great advantage within its own interface. It decreases the equipment investment that would be needed to perform the tasks performed by this tool, reducing investment costs.

What do you dislike most about this product?

Cost of the tool a little high, however, it is not a major problem because the software already works excellently. There are some errors in the tool that are difficult to understand, I think they should specify better instead of showing only codes that mostly are not understood. Internet connection is required to access the files, but it is more a matter of storing the files remotely, you always need to be connected.

What recommendations would you give to someone considering this product?

Cleo works correctly with what it promises, its adaptation is quite simple for most users of our company, there are few things that can be recommended to this tool, except that we do not have a complete user manual which leads us to make basic calls to customer service, which also works quite well. They could decrease a little the cost of the software that in situations is usually perceived a little high.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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