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Cleo Integration Cloud Logo
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Cleo

Cleo Integration Cloud

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Cleo Integration Cloud
7.9 /10

What is Cleo Integration Cloud?

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.

Company Details


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Awards & Recognition

Cleo Integration Cloud won the following awards in the Data Integration category

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Cleo Integration Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cleo Integration Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cleo Integration Cloud?

3% Negative
1% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Client's Interest First

Feature Ratings

Average 81

iPaaS

89

Data Virtualization

88

Metadata Management

85

API Management and Orchestration

84

Synchronization and Replication

84

Data Quality Profiling and Cleansing

83

Real Time Integration

82

Data Security

82

Multi Channel Support

81

Exception Handling and Notifications

79

Administrative Features

78

Vendor Capability Ratings

Average 82

Ease of Data Integration

87

Quality of Features

87

Ease of Implementation

85

Business Value Created

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

83

Breadth of Features

82

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Customization

78

Vendor Support

75

Cleo Integration Cloud Reviews

RAHUL G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Cleo Cloud improves the security for file sharing

Likeliness to Recommend

8 /10

What differentiates Cleo Integration Cloud from other similar products?

By using this cloud-based solution, we avoid the costs and complexities associated with maintaining a physical office. In addition, their staff provides exceptional support in monitoring for potential troubleshooting needs or operational issues related to network infrastructure changes.

What is your favorite aspect of this product?

The drag-and-drop, workflow monitoring and search filtering features are particularly useful for keeping projects organised. I also appreciate the convenient mobile application, which makes the service even more accessible at an attractive price.

What do you dislike most about this product?

I would really appreciate it if Cleo Integration Cloud had a free trial license

What recommendations would you give to someone considering this product?

I appreciate the robust security that Cleo Integration Cloud brings to our infrastructure, but I wish they had more flexibility in terms of data sources

Matt C.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

The Talk-of-the Tech Town Integration Platform

Likeliness to Recommend

10 /10

What differentiates Cleo Integration Cloud from other similar products?

The glaring advantage that it's purpose-built for developing, operating and optimizing integration processes. That's its USP.

What is your favorite aspect of this product?

Its integration, onboarding capabilities, blended approach, compliance with Integration requirements make me a fanatic no doubt.

What do you dislike most about this product?

Short outage period maybe. But basically i rank and vouch for it.

What recommendations would you give to someone considering this product?

Its the talk-of-the tech town in terms of a an integration platform that helps you design and automate integrations that improve businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent resource for businesses.

Likeliness to Recommend

9 /10

What differentiates Cleo Integration Cloud from other similar products?

We needed a way to link EDI with our clients, as well as API integration from another eCommerce site to our internal ERP. Cleo Integration Cloud can exchange corporate documents safely and reliably with EDI and non-EDI partners. Furthermore, it facilitates the transfer of data up to a few gigabytes in size, allowing for the transfer of hundreds of high-resolution images. Using comparable tools, providing massive amounts of data might be difficult. Data transport is quick and dependable using Cleo solution.

What is your favorite aspect of this product?

The user interface is straightforward and simple to use; anyone with a little EDI or API expertise can find oneself and build strong communication; and the help menu and support website are excellent. What I appreciate best about Cleo Integration Cloud is that it operates automatically once configured and requires no more user participation. The support crew responds quickly and accurately. You only need to speak with someone once you've met an expert who is familiar with the product and can explain the EDI connectivity needs. Because the program operates in a virtual environment, we can easily move it under our supervision.

What do you dislike most about this product?

Some difficulties exist, such as the transfer screen flickering while you open many documents or move windows. When a document cannot be opened or removed automatically, human intervention is necessary. Certifications are notoriously difficult to get. In official records, they are listed as certificate holders. Final copies of papers with obvious typographical problems are illegible, my setup is most likely the source of the problem.

What recommendations would you give to someone considering this product?

Look for a solution that allows you to work from home. You can do whatever you want with this platform. I'll hire additional people and include a database connection in addition to the flat file and EDI connectors.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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