What is Cleo Integration Cloud?
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across EDI, non-EDI, and API integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their integration strategy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cleo Integration Cloud?
Pros
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
iPaaS
Data Virtualization
Metadata Management
API Management and Orchestration
Synchronization and Replication
Data Quality Profiling and Cleansing
Data Security
Real Time Integration
Multi Channel Support
Exception Handling and Notifications
Administrative Features
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Cleo Integration Cloud Reviews
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2026
Excellent support and project teams, excellent!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Arpita S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2026
Flexible platform for real world integrations.
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
It combines powerful enterprise grade integration capabilities with a flexible, cloud native architecture that adopts to real business workflows. Its ability to support both traditional EDI and modern API based data exchanges in a single platform sets it apart like many other tools specialize in only one or the other.
What is your favorite aspect of this product?
The strong monitoring and error handling features make it easier to maintain integrations in production and quickly troubleshoot issues when something goes wrong.
What do you dislike most about this product?
The platform is powerful but configuring integrations amd understanding all the features can take time especially for engineers new to EDI or enterprise integrations. Some advanced configurations also require deeper product knowledge which can slow down onboarding and early development.
What recommendations would you give to someone considering this product?
Spend some time learning it and start with small integrations. Once you're comfortable then it will becomes a very reliable and flexible tool for handling real world integration needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Mobolaji A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Powerful and Scalable
Likeliness to Recommend
What differentiates Cleo Integration Cloud from other similar products?
Cleo Integration Cloud stands out for its unified integration across API, EDI, and non-EDI formats with strong visibility and flexibility.
What is your favorite aspect of this product?
My favorite aspect of Cleo Integration Cloud is its seamless integration across various formats, providing a unified solution for diverse data needs.
What do you dislike most about this product?
What I dislike most about Cleo Integration Cloud is the lack of detailed documentation and examples for some features, which can make setup more challenging.
What recommendations would you give to someone considering this product?
I recommend exploring the platform’s flexibility with different data formats and ensuring you're comfortable with its setup process, as detailed documentation could be more helpful.
Pros
- Reliable
- Performance Enhancing
- Caring
- Respectful
