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Claude Logo
Claude Logo
Anthropic PBC

Claude

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Claude
8.7 /10

What is Claude?

Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.

Company Details


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Awards & Recognition

Claude won the following awards in the AI Code Generation category

Claude Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Claude.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Claude?

4% Negative
4% Neutral
92% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 83

Summarization & Explanation

86

Code Completion

86

Commenting

83

Refactoring

82

Unit Tests

82

Natural Language Generation

82

Multi-Language Support

81

Bug Detection

81

IDE Integration

80

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

83

Quality of Features

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Ease of IT Administration

79

Ease of Customization

79

Breadth of Features

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Vendor Support

76

Claude Reviews

Chirag C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Smart model and reliable solution

Likeliness to Recommend

9 /10

What differentiates Claude from other similar products?

Achieving excellence while maintaining a low hallucination rate is crucial for reliable and accurate outcomes in various fields, ensuring trust and confidence in the results produced.

What is your favorite aspect of this product?

Simplify unit test writing to significantly reduce time spent on repetitive tasks, enhancing efficiency and productivity in software development processes.

What do you dislike most about this product?

No hard feelings as of now against the product

What recommendations would you give to someone considering this product?

Could be used as a turbo coder and help in writing tests for all scenarios

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Chirag C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Highly accurate model for day to day tasks

Likeliness to Recommend

10 /10

What differentiates Claude from other similar products?

The model hallucinates way less than its competitors and it hive more accurate results

What is your favorite aspect of this product?

I used it majorly to help me with writing unit tests and it does a wonderful job by providing high quality test cases covering all the scenarios

What do you dislike most about this product?

Nothing as of now as I love how it provides better results than its competitors

What recommendations would you give to someone considering this product?

Use this for writing unit tests and integration tests as it provides more robust and intellectually written scenarios

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Palak a.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Likeliness to Recommend

10 /10

What differentiates Claude from other similar products?

It is very specific and very effective code generation especially the anthropic claude 3.5 and 3.7 sonnet models. To the point code generation and accurate too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Claude Comparisons

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