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Citrix

Citrix Digital Workspace

Composite Score

8.3 /10

CX Score

8.5 /10

67 Reviews Write a Review

What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details

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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

88 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

6% Negative

9% Neutral

85% Positive

Pros

Trustworthy
Respectful
Fair
Effective Service

Feature Ratings

Average 82

Reporting and Analytics

Listings

End-User Workflow Customization

Virtual Offices

Calendars

News Feed

Employee Engagement

Home Page

Blog Support

Integrations

Virtual Floor Plans

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Citrix Digital Workspace Reviews

Victor A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Amazing UI but the UX could be better.

Likeliness to Recommend

6 /10

What differentiates Citrix Digital Workspace from other similar products?

Personally I had issues with the UX but I think it could be better. We eventually are probably gonna move to BMC Helix as it’s better and has more functionality

What is your favorite aspect of this product?

User interface is good. Functionality is ok but could be better too.

What do you dislike most about this product?

User Experience is bad.

What recommendations would you give to someone considering this product?

You want a solution that would be easy to navigate and collaborate. This might not really do it for you.

Pros

Client's Interest First
Reliable
Enables Productivity
Trustworthy

Padmakar B.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use and mobility to staff

Likeliness to Recommend

9 /10

What differentiates Citrix Digital Workspace from other similar products?

Ease of implementation and usage

What is your favorite aspect of this product?

Enabling remote working

What do you dislike most about this product?

Performance

What recommendations would you give to someone considering this product?

Negotiations Flexibility to enable remote work based on the staff levels

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Apparel
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2023

good for IT dept but less so for end users

Likeliness to Recommend

7 /10

Pros

Reliable
Unique Features
Efficient Service
Effective Service

Cons

Less Performance Enhancing
Less Productive

Latest Research

Citrix Digital Workspace

What is Citrix Digital Workspace?

Company Details

Need Assistance?

Awards & Recognition

Citrix Digital Workspace Ratings

82 Likeliness to Recommend

88 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Citrix Digital Workspace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Listings A place to list things for sale or swap.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Calendars Ability to manage and view employee schedules, and book meetings.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Blog Support Allows employees to create blogs, personalizable mini-websites on which they post content viewable by co-workers.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Virtual Floor Plans The app mimics a physical workspace setting by allowing users to enter virtual rooms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Citrix Digital Workspace Reviews

Victor A.

Amazing UI but the UX could be better.

Likeliness to Recommend

Pros

Padmakar B.

Easy to use and mobility to staff

Likeliness to Recommend

Pros

good for IT dept but less so for end users

Likeliness to Recommend

Pros

Cons

Most Popular Citrix Digital Workspace Comparisons

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Title

Feature Ratings

Reporting and Analytics

Listings

End-User Workflow Customization

Virtual Offices

Calendars

News Feed

Employee Engagement

Home Page

Blog Support

Integrations

Virtual Floor Plans

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement