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Citrix

Citrix DaaS

Composite Score

7.2 /10

CX Score

7.3 /10

45 Reviews Write a Review

What is Citrix DaaS?

Create the most empowering employee experience possible. Across every device. On any network. Employees get the same secure, virtual experience across operating systems. You manage it all in a single console.

Company Details

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Awards & Recognition

Citrix DaaS won the following awards in the Desktop as a Service category

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1 Top Rated Capabilities

0 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2022

Citrix DaaS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix DaaS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix DaaS?

8% Negative

8% Neutral

84% Positive

Pros

Acts with Integrity
Includes Product Enhancements
Helps Innovate
Altruistic

Feature Ratings

Average 80

Integration with Event Monitoring Services

100

Integration with Security Management Tools

100

Integration with Endpoint Management Tools

100

Delivery Optimization

100

Integration with ITSM and ITAM Tools

100

Secure Connectivity

Desktop Environment

Device Support

Desktop Management

Per Unit Time Pricing

Bulk Patching and Updates

Vendor Capability Ratings

Average 78

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Citrix DaaS Reviews

Jasher M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Citrix is great for users who are remote to log in

Likeliness to Recommend

9 /10

What differentiates Citrix DaaS from other similar products?

The fact you need to have the Workspace or Receiver to run the product in the 1st place

What is your favorite aspect of this product?

The fact users can work remotely off their own PCs and still be effective to work from outside the office

What do you dislike most about this product?

Need to have a PC/tablet to use not well with the cell phone

What recommendations would you give to someone considering this product?

For the price vs the bigger guys like Microsoft this makes sense from a business standpoint to have Citrix

Pros

Unique Features
Efficient Service
Effective Service
Inspires Innovation

Javier V.

Role: Information Technology
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

To Citrix or Not to Citrix? I think NOT

Likeliness to Recommend

6 /10

What differentiates Citrix DaaS from other similar products?

Nothing much

What is your favorite aspect of this product?

I don't have one

What do you dislike most about this product?

Constantly has problems with losing profiles, printers and other issues

What recommendations would you give to someone considering this product?

Continue looking for a better alternative

Pros

Includes Product Enhancements

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Stable but bit old product

Likeliness to Recommend

8 /10

Pros

Efficient Service
Caring
Helps Innovate
Performance Enhancing

Citrix DaaS

What is Citrix DaaS?

Company Details

Need Assistance?

Awards & Recognition

Citrix DaaS Ratings

83 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+75 Net Emotional Footprint

How much do users love Citrix DaaS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Integration with Event Monitoring Services The ability to monitor the DaaS environment for unauthorized changes.

Integration with Security Management Tools The ability to manage the virtual desktops with security and vulnerability management tools.

Integration with Endpoint Management Tools The ability to manage the virtual desktops with an endpoint management tool such as ConfigMgr.

Delivery Optimization The provider offers network optimization tools for improving the user's experience and for troubleshooting network issues.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Secure Connectivity Secure connectivity is upheld between the DaaS provider and the client interface and at the backend at the DaaS provider's facility, subject to service levels.

Desktop Environment The user has a near identical experience to a traditional computer running locally on a user’s computer with few differences.

Device Support Desktops can be delivered to the end user easily using an HTML client.

Desktop Management IT can manage DaaS desktops like standard workstations and apply group policy based on the hostname of the DaaS instance or the user’s login credentials.

Per Unit Time Pricing IT has the ability to granularly control the time units that the service is available and charged for.

Bulk Patching and Updates Updating operating system patches, security and anti-virus software in batch form to ensure that workstations are up-to-date, even when PC images are offline.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Citrix DaaS Reviews

Jasher M.

Citrix is great for users who are remote to log in

Likeliness to Recommend

Pros

Javier V.

To Citrix or Not to Citrix? I think NOT

Likeliness to Recommend

Pros

Cons

Stable but bit old product

Likeliness to Recommend

Pros

Most Popular Citrix DaaS Comparisons

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1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Integration with Event Monitoring Services

Integration with Security Management Tools

Integration with Endpoint Management Tools

Delivery Optimization

Integration with ITSM and ITAM Tools

Secure Connectivity

Desktop Environment

Device Support

Desktop Management

Per Unit Time Pricing

Bulk Patching and Updates

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of IT Administration

Ease of Customization

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Breadth of Features