What is Cisco Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCisco Webex Messaging Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cisco Webex Messaging.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Webex Messaging?
Pros
- Respectful
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Voice and Video Collaboration
Instant Messaging
File Sharing Collaboration
Granular Access Management
Document Collaboration
Notifications
Cross Platform Support
Integration With Productivity Tools
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Cisco Webex Messaging Reviews
Kara P.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
Useful for team collaboration platform
Likeliness to Recommend
What differentiates Cisco Webex Messaging from other similar products?
With Webex, I have the option of setting up private rooms for any number of people to work together with a single button click. More than that, the UI can be tailored to individual tastes and is aesthetically pleasing. Now, integrating with other programs, such as Jabber, is also possible, which is quite helpful in archiving chats and WebEx talks for later reference.
What is your favorite aspect of this product?
Using spaces and teams, I can have one-on-one conversations with individuals or have group conversations with many people at once. I can contact anyone through text or phone at any time. Quickly communicating with coworkers and sharing files is a fantastic tool for increasing productivity. This program is impressive and does what it's supposed to do well.
What do you dislike most about this product?
There are no issues with the software since it does what it's supposed to and already has all the functionality I need. However, Cisco offers other chat tools, such as Jabber, that are superior. Occasionally, it becomes sluggish. Video and audio connections may be spotty at best. Getting the meeting started might take a long time, which isn't ideal.
What recommendations would you give to someone considering this product?
Webex's instant messaging features mean I can keep in touch without resorting to cumbersome methods like phone calls or email. It has made it easier for people to work together remotely and communicate quickly. I think Cisco WebEx Teams is your best bet if you're looking for chat software with the most valuable features and functionalities.
Pros
- Reliable
- Efficient Service
- Caring
- Client Friendly Policies
Stephanie B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Productive, efficient and safe meetings.
Likeliness to Recommend
What differentiates Cisco Webex Messaging from other similar products?
Webex Meetings has assisted me in developing closer ties with my coworkers and clients by bringing us face-to-face via a screen. Regardless matter where we are or what circumstances we are in. To securely and comfortably communicate all types of information and files. Webex Meetings has shown to be an excellent option for video conferencing and remote work. I can communicate with my team via chat messaging, individual phone conversations, and group conferences. We can communicate throughout business hours without interruption since Webex Meetings may operate in the background while calls are being made.
What is your favorite aspect of this product?
Webex Meetings contributes to a high-quality experience by making it simple for all meeting attendees to access high-quality video. Webex Meetings is a terrific way to stay productive by using video conferencing and webinars. Webex Meetings offers phone calls via the app at a low cost. To keep organized, you may have your calls handled by a single app in a smooth manner. Webex Meetings' screen sharing is incredibly smooth, offers fantastic privacy options to disable desktop alerts, and allows you to share any program instead of your complete screen.
What do you dislike most about this product?
Webex Meetings is excellent, however one part that I would want to enhance is the mute choices, since I had a minor snag once. Webex Meetings may experience connectivity challenges, especially when numerous screens of participants are exchanging material. This is a problem that I believe many people would benefit from having resolved, as screen sharing for work is a major reason we use it.
What recommendations would you give to someone considering this product?
Webex Meetings, in my view, is an excellent program for video conferencing and webinars. So far, I've had a good and productive experience with it, and it has become indispensable program with which I begin my day value. I recommend Webex Meetings since it is a platform that allows for easy yet effective video conferencing, as well as capabilities that will always fulfill your demands. It will also keep you linked before to, during, and after each meeting.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Damiano B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2022
Great and complex program
Likeliness to Recommend
What differentiates Cisco Webex Messaging from other similar products?
is more professional respsect zoom or google meet
What is your favorite aspect of this product?
I have mostly liked the video conference plus I have used it for personal room and i have 100% satisfied with its services. The screen sharing is exceptionally smooth and juggling host rights amongst the participants are effortless. Webex was the best solution for its stability and ease of use on both desktop and mobile devices.
What do you dislike most about this product?
At the end of the meeting with my students I wanted to have quick access to the recording to be able to share it with those who could not connect and sometimes it took a long time to generate the link with the recording of the session. Most dislike feature for me is the User Interface of Webex. It's complicated for new users especially. Need to make it more user friendly
What recommendations would you give to someone considering this product?
you need to do some experience to use alle the features
Pros
- Trustworthy
- Saves Time
- Helps Innovate
- Reliable
Cons
- Vendor's Interest First