Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Cisco SASE Logo Award Winner Product Badge
Cisco SASE Logo Award Winner Product Badge
Cisco Systems

Cisco SASE

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Cisco SASE
8.7 /10

What is Cisco SASE?

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Cisco SASE won the following awards in the Secure Access Service Edge category

Filter By

Cisco SASE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco SASE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco SASE?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 81

Secure Web Gateway (SWG)

86

Enablement for Security Teams

85

Zero Trust

84

Viable Alternative VS Traditional MPLS

83

Network Sandboxes

83

Cloud Access Security Broker (CASB)

82

Web Application and API Protection (WAAP)

81

Firewall as a Service (FWaaS)

81

Remote Browser Isolation (RBI)

79

Data Analytics / BI / AI

79

SD-WAN

78

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

82

Business Value Created

82

Ease of Customization

80

Quality of Features

80

Ease of Data Integration

80

Ease of IT Administration

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

75

Cisco SASE Reviews

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Fortifying Our Mobile Frontier

Likeliness to Recommend

8 /10

What differentiates Cisco SASE from other similar products?

Cisco Umbrella is great at keeping users and locations safe. It's great that you can define security policies by identities, not locations. The Umbrella global backbone ensures consistent protection for internet activity.

What is your favorite aspect of this product?

Securing our mobile apps is crucial. Umbrella stops threats before they reach users by enforcing security at the DNS and IP layers. It can block bad sites before they reach users.

What do you dislike most about this product?

Umbrella's cloud-delivered model could add latency for mobile users in regions without global backbone peering points. Some apps need to be filtered on-site if they are very sensitive to latency.

What recommendations would you give to someone considering this product?

Today's employees demand seamless mobile access to digital products and services. But this makes our risk much bigger. Securing traditional office infrastructure is difficult enough. Mobile threats like risky WiFi, device compromises, and data leakage make it harder. Cisco Umbrella showed us a new way to provide security without affecting the mobile experience. Its smart proxy checks traffic for hidden threats, while dynamic filters block inappropriate content. Finally, we have the protection we need for our mobile-cloud transition.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Subash M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Genuine review about cisco umberella

Likeliness to Recommend

8 /10

What differentiates Cisco SASE from other similar products?

It is more compact when compare to other prodcuts.

What is your favorite aspect of this product?

Ease of use and gui is more adorable.

What do you dislike most about this product?

Artificial intelligence need to implement more in this product.

What recommendations would you give to someone considering this product?

If you are really looking for good SASE product go with cisco umbrella.

Pros

  • Unique Features
  • Caring
  • Client Friendly Policies
  • Transparent

Jildardo V.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

A Reliable Choice for Modern Cybersecurity

Likeliness to Recommend

9 /10

What differentiates Cisco SASE from other similar products?

Cisco Umbrella is unique for its cloud-based DNS security, offering easy setup and scalable protection that blocks threats and filters harmful content without needing complicated systems.

What is your favorite aspect of this product?

I really like how the platform offers quick and reliable threat protection at the DNS level without slowing down the network.

What do you dislike most about this product?

Cisco Umbrella doesn’t work well offline because it depends a lot on having an internet connection.

What recommendations would you give to someone considering this product?

I recommend that anyone considering Cisco Umbrella make sure their internet connection is reliable, check how it works with their current tools, and set up the content filters to match their needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Cisco SASE Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171