What is Cisco Jabber?
Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceCisco Jabber Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Cisco Jabber.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Jabber?
Pros
- Trustworthy
- Effective Service
- Fair
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Controls
Audio Conferencing VoIP
Instant Messaging
Facilitator Functions
File Transfer
Audio Conferencing Call in Bridge
Virtual Whiteboard
Screen Share
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Also Featured in...
Cisco Jabber Reviews
Mohammad Abdul H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2021
Keep team connected with Jabber
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber is a great application for VoIP, voice conferencing, chat, and other Internet-based communication needs. The interface is great and works well on the phone. This program is easy to use and the new user can use it without any problem.
What is your favorite aspect of this product?
I like the way it shows employee status whether he is online, available or in a meeting, and how easy it is to message someone so easily. A phone call is also possible if required.
What do you dislike most about this product?
There should be more option for changing notification sound.
What recommendations would you give to someone considering this product?
For Large companies, it is very good to be connected. One should go with it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
ASHISH T.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2021
Team mate is just a ping away with Jabber
Likeliness to Recommend
What differentiates Cisco Jabber from other similar products?
Cisco Jabber has great capabilities for VoIP, voice conferencing, chat, and other Internet-based communication needs. The user interface is great and works well on the phone. This program is also easy to use and the new user can use it without any problem.
What is your favorite aspect of this product?
I like the features and ease of use of this product when working remotely. It has feature like hand raising and muting participant which is very helpful in large meets.
What do you dislike most about this product?
There should be more options to choose for notification sound.
What recommendations would you give to someone considering this product?
Jabber has everything we need for communication, One should consider it if needed.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features