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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.1 /10
CX Score
8.2 /10
Category
CaptivateIQ
8.1 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Fair

Feature Ratings

Average 88

Data Integration

94

Commissions Management

92

Incentive Plan Designer

90

Multi Currency

87

Collaboration

87

Incentive Dashboards

87

Adjustments & Clawbacks

85

Regulatory Compliance and Audit

83

Reporting and Analytics

81

Pre-Built Incentive Plans

50

Vendor Capability Ratings

Average 85

Ease of Customization

88

Vendor Support

88

Business Value Created

87

Quality of Features

87

Ease of Data Integration

86

Ease of Implementation

86

Availability and Quality of Training

86

Breadth of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Usability and Intuitiveness

82

CaptivateIQ Reviews

Kyle R.

  • Role: Finance
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Manual process became more automated & simple

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Many of the tasks that used to take me hours and hours to do each week, can now be automated by this commission software. CaptivateIQ has been incredibly helpful in making our commission deadlines much more manageable, especially at a company like ours that is growing so rapidly. Also, the number of human errors that CaptivateIQ has reduced is countless.

What is your favorite aspect of this product?

The ability to update information in CaptivateIQ and have it work so well with our data in Salesforce has been a huge contribution.

What do you dislike most about this product?

It's been a difficult learning curve since I only took one IT class in college. That must be the case though with any commission software, unless someone is very experienced in the industry. However, Cory Crowther has been so helpful in guiding us step-by-step through this entire process. I think the layout could a tiny bit more user-friendly, but it's also taking hours and hours off my plate so I can't complain about that much.

What recommendations would you give to someone considering this product?

The most important aspect here is patience and to have an open mind.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

William C.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Simple to use yet detailed in every aspect

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ is a superior product due to its simplicity in being able to be understood by all employees while providing tons of customizability and ease of use. Our company utilized it to track our incentives moving from different programs in the past, and CaptivateIQ brought the best company engagement and feedback.

What is your favorite aspect of this product?

My favorite aspect of CaptivateIQ is the ease of use and the detailed breakdown of the data that is being analyzed by our teams.

What do you dislike most about this product?

In my opinion, there is nothing I dislike about this product since it did everything that it should and did it well.

What recommendations would you give to someone considering this product?

There is a lot of features of CaptivateIQ, and our company definitely did not use them all but I would try to work with their support team to learn all of the features provided for your teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mandy C.

  • Role: Finance
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Stable software for managing commissions

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ has the most advanced commission calculation tools that have managed all our transaction activities.

What is your favorite aspect of this product?

It has given us the best working platform and helped us move out of spreadsheets. Calculation of daily gains have helped us in planning for our sales and improving productivity. We have been able to achieve faster ROI from its great performance since we deployed it.

What do you dislike most about this product?

I have experienced most benefits and improved performance from the functionality of this product.

What recommendations would you give to someone considering this product?

Companies can gain a lot from tracking and scaling down commission gained from daily sales. I highly recommend CaptivateIQ to other business enterprises for improved transparency.

Pros

  • Efficient Service
  • Inspires Innovation
  • Saves Time
  • Generous Negotitation

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