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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.1 /10
CX Score
8.2 /10
Category
CaptivateIQ
8.1 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Fair

Feature Ratings

Average 88

Data Integration

94

Commissions Management

92

Incentive Plan Designer

90

Multi Currency

87

Collaboration

87

Incentive Dashboards

87

Adjustments & Clawbacks

85

Regulatory Compliance and Audit

83

Reporting and Analytics

81

Pre-Built Incentive Plans

50

Vendor Capability Ratings

Average 85

Ease of Customization

88

Vendor Support

88

Business Value Created

87

Quality of Features

87

Ease of Data Integration

86

Ease of Implementation

86

Availability and Quality of Training

86

Breadth of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Usability and Intuitiveness

82

CaptivateIQ Reviews

Chris M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use tool for your Commission Statement

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Haven't used other tools prior to this.

What is your favorite aspect of this product?

Easy to use and navigate.

What do you dislike most about this product?

No issues. It gives me everything I need.

What recommendations would you give to someone considering this product?

Anyways discuss your pay structure to confirm it will be adequate for your team.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Ayro P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Product with clear oversight of payouts

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ leaves nothing up to guessing. Everything is laid out clearly and it's very easy to use and understand.

What is your favorite aspect of this product?

I'm very much favor how they software is set up. Nothing is distracting and everything shown is valuable.

What do you dislike most about this product?

I don't dislike anything about the product, but some data points can get a bit clustered depending on how much is there.

What recommendations would you give to someone considering this product?

I would recommend getting the product for sure, but depending on your payout structure at your company, the layout might not be as clear to you as it is to me, so definitely still do your research.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Security Protects

Angela H.

  • Role: Finance
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Very easy to use for both admin and end users!

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

CaptivateIQ allows us to easily maintain multiple commission plans for our staff, which is very important in our industry and business needs. Hands down they have one of the best Customer Support teams of any of our vendors.

What is your favorite aspect of this product?

The ease of managing commission plans and the end user experience. Specifically the ability to have management review and staff approval of statements has dramatically cut down on the amount of adjustment payouts.

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Try to be hands on with the creation of your plans in the software so that you are able to creat new plans and updates to your plans. Use their Knowlege Center as it is very robust and helpful. Lastly, set up monthly meeting with your Customer Success Team. They do a phenominal job of community updates and answering questions you have during these meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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