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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.1 /10
CX Score
8.2 /10
Category
CaptivateIQ
8.1 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Fair

Feature Ratings

Average 88

Data Integration

94

Commissions Management

92

Incentive Plan Designer

90

Multi Currency

87

Collaboration

87

Incentive Dashboards

87

Adjustments & Clawbacks

85

Regulatory Compliance and Audit

83

Reporting and Analytics

81

Pre-Built Incentive Plans

50

Vendor Capability Ratings

Average 85

Ease of Customization

88

Vendor Support

88

Business Value Created

87

Quality of Features

87

Ease of Data Integration

86

Ease of Implementation

86

Availability and Quality of Training

86

Breadth of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Usability and Intuitiveness

82

CaptivateIQ Reviews

Conner F.

  • Role: Operations
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Scalable tool allowing for complete confidence

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

As I haven't used other products I can't say what CIQ does better than them. What I can speak to is that each feature that it provides is well thought out and you can tell they listened to what customer needs are rather than creating software that is what they think companies should do. Each product allows for efficiency gains and confidence as it is accurate.

What is your favorite aspect of this product?

My favorite features are the approval process and inquiry management. The two combined allow for confidence that commissions have been executed correctly.

What do you dislike most about this product?

Not being able to customize the colors to make it align with our company colors

What recommendations would you give to someone considering this product?

Allow yourself some time to learn how to use the product but if you are familiar with Excel you have nothing really to worry about.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Powerful, highly customizable, integration slow

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Zachery G.

  • Role: Finance
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Very user friendly, great team to work with.

Likeliness to Recommend

8 /10

What differentiates CaptivateIQ from other similar products?

Simplicity and user friendliness

What is your favorite aspect of this product?

Ability to integrate with other softwares

What do you dislike most about this product?

Some aspects are a bit granular for resolving issues.

What recommendations would you give to someone considering this product?

The necessity/importance of SOX compliance.

Pros

  • Trustworthy
  • Inspires Innovation
  • Caring
  • Respectful

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