
What is CaptivateIQ?
CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love CaptivateIQ?
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Integration
Commissions Management
Incentive Plan Designer
Multi Currency
Collaboration
Incentive Dashboards
Adjustments & Clawbacks
Regulatory Compliance and Audit
Reporting and Analytics
Pre-Built Incentive Plans
Vendor Capability Ratings
Ease of Customization
Vendor Support
Business Value Created
Quality of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
CaptivateIQ Reviews
Christa D.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Easy to use
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
Good support system
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
figuring out calculation true up
What recommendations would you give to someone considering this product?
initial implementation might be a bit difficult
Pros
- Trustworthy
- Client Friendly Policies
- Altruistic
- Acts with Integrity
Michael D.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Great product
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
low total cost of ownership.
What is your favorite aspect of this product?
Feels like excel which I love.
What do you dislike most about this product?
User management can be painful at times, but getting better.
What recommendations would you give to someone considering this product?
If you love excel but its getting to complex to manage comp through, this is the tool for you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy

Sean E.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Sweet spot between functionality and simplicity
Likeliness to Recommend
What differentiates CaptivateIQ from other similar products?
CaptivateIQ marries spreadsheet functionality with automation. While a few other competing products also implemented spreadsheet interfaces, CaptivateIQ has the most complete vision. Our organization originally had an Xactly Incent instance, which we ultimately abandoned mid-contract in favor of regressing back into Excel for calculations. Xactly Incent was ultimately too complicated to both configure and administer for the compensation admins. While evaluating other software, we found CaptivateIQ' spreadsheet interface intuitive (very Excel like) and its features robust. The out of box data connectors are a breeze to configure.
What is your favorite aspect of this product?
Easy for a single person to administer the entire application. Successfully and intuitively mirrors excel functionality. A number of out of box and easy to implement data connectors. We specifically use the connector for Saleforce CRM. Relatively easy to configure plans and troubleshoot any errors in calculation logic. Wealth of help articles and plan examples made available to customers in the product knowledge base. Pace, quality, and consistency in which the application receives updates. It seems like every update includes at least one quality of life enhancement. Visibility and ease of navigation for payees.
What do you dislike most about this product?
Building custom reports and dashboards is relatively convoluted compared to the rest of the application. On the other hand, we are ultimately able to get everything we need from the out of box reports.
What recommendations would you give to someone considering this product?
If you are looking to purchase commission automation software, CaptivateIQ deserves to be on your short list. Other software may offer more modules (territory planning, sales forecasting, etc.) but at the expense of the software being a nightmare to configure and administer. CaptivateIQ does commissions and it does it well. We were able to configure our instance without any professional service help, and continue to successfully administer the tool for about 200 payees with a single admin. If you are able to understand and operate in Excel, then you shouldn't have a problem understanding CaptivateIQ.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing