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CaptivateIQ Inc

CaptivateIQ

Composite Score
8.1 /10
CX Score
8.2 /10
Category
CaptivateIQ
8.1 /10

What is CaptivateIQ?

CaptivateIQ is Sales Compensation software that manages and tracks your team’s sales commissions with greater accuracy, speed, and transparency. With CaptivateIQ Connect siloed data sources to build a single source of truth for commission admins, management, and reps, set up any commission plan using this logic-based data modeling platform, automate payouts in seconds, and share clear and actionable data points to shift selling behavior and keep teams motivated.

Company Details


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Awards & Recognition

CaptivateIQ won the following awards in the Sales Compensation category

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CaptivateIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CaptivateIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CaptivateIQ?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Fair

Feature Ratings

Average 88

Data Integration

94

Commissions Management

92

Incentive Plan Designer

90

Multi Currency

87

Collaboration

87

Incentive Dashboards

87

Adjustments & Clawbacks

85

Regulatory Compliance and Audit

83

Reporting and Analytics

81

Pre-Built Incentive Plans

50

Vendor Capability Ratings

Average 85

Ease of Customization

88

Vendor Support

88

Business Value Created

87

Quality of Features

87

Ease of Data Integration

86

Ease of Implementation

86

Availability and Quality of Training

86

Breadth of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Usability and Intuitiveness

82

CaptivateIQ Reviews

Matthew R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and navigate. I’ve had no issues!

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

This is my first time using a tool like this so I’m not sure. Overall though I love it and how easy it is to navigate.

What is your favorite aspect of this product?

I enjoy how user friendly it is.

What do you dislike most about this product?

As of now, nothing!

What recommendations would you give to someone considering this product?

I would let them know it’s easy to use, navigate, and easy to understand

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cody F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

CaptivateIQ is a great tool to track commissions

Likeliness to Recommend

10 /10

What differentiates CaptivateIQ from other similar products?

Easy UI/UX, collaboration with sales + compensation team to handle conversations and disputes as needed. Tracking results quarter over quarter, year over year. Very easy and intuitive to use.

What is your favorite aspect of this product?

Ease of use, and the clean UX that it gives me. Not confusing at all to use and understand like other compensation softwares

What do you dislike most about this product?

I wish it allowed for a better mobile experience! When tracking on the go, the mobile experience is lacking greatly from web.

What recommendations would you give to someone considering this product?

Definitely consider CaptivateIQ as a viable tool for tracking compensation. It's very easy to use from a user perspective, and is very collaborative. Cannot speak from a set-up standpoint, but this is a really great product for the end-user to track everything seamlessly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jake W.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Made our commission process much easier!

Likeliness to Recommend

9 /10

What differentiates CaptivateIQ from other similar products?

Captivate IQ was very intuitive. Their formulas matched excels, so if you are familiar with excel learning CaptivateIQ will be easy.

What is your favorite aspect of this product?

Salesforce data is pushed to CaptivateIQ with just a push of a button

What do you dislike most about this product?

There really is nothing that I dislike about this product. Anything that I told myself that I wish they had, they release that feature soon after.

What recommendations would you give to someone considering this product?

CaptivateIQ has a great beginners course that will give you a good feel of how the software works. Also, if you data comes from Salesforce, their salesforce integration tool make loading data a breeze.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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