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Canon

Canon Therefore

Composite Score

9.0 /10

CX Score

9.1 /10

121 Reviews Write a Review

What is Canon Therefore?

Therefore™ information management software is a solution that can help organizations all around the world work smarter by offering a way to improve the storage, management, and processing of information. With Therefore™, Canon can offer a complete end-to-end solution from input management, to document management and workflow, to output management.

Company Details

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Awards & Recognition

Canon Therefore won the following awards in the Enterprise Content Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

8 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

5 Top Rated Features

2023

6 Top Rated Capabilities

7 Top Rated Features

2022

Canon Therefore Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Canon Therefore.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Canon Therefore?

2% Negative

5% Neutral

93% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 86

Workflow Process Automation

Search

ECM Document Management

Web Forms Builder

Case Management

Collaboration

Metadata Management

Access Permissions Management

File Approvals Esignatures

Ediscovery Audit Trail

File Conversion

Vendor Capability Ratings

Average 85

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Canon Therefore Screenshots

Canon Therefore Videos

Canon Therefore Reviews

Liu P.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Easy to use and flexible to customize

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

Easily customizable according to ever changing business needs. Cost of implementation is reasonable as compare to other similar products.

What is your favorite aspect of this product?

strong customer support by Canon and Therefore

What do you dislike most about this product?

Lack of guides and resources for advance capabilities which requires coding.

What recommendations would you give to someone considering this product?

To start small or run a pilot project to validate the ease of use before scaling up to identify the potential capabilities.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Nishad N.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Good product in market

Likeliness to Recommend

9 /10

What differentiates Canon Therefore from other similar products?

Simple to use

What is your favorite aspect of this product?

Multi language search option (text search)

What do you dislike most about this product?

Integration with scanner

What recommendations would you give to someone considering this product?

Easy to use and manage the product.

Pros

Respectful
Client's Interest First
Friendly Negotiation
Reliable

Milan Š.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Good product, easy and intuitive, user friendly

Likeliness to Recommend

10 /10

What differentiates Canon Therefore from other similar products?

I do not experience another software like this

What is your favorite aspect of this product?

Integration and customization

What do you dislike most about this product?

High price for my region

What recommendations would you give to someone considering this product?

This product will improve business and your cost saving

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Canon Therefore

What is Canon Therefore?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Canon Therefore Ratings

93 Likeliness to Recommend

2 Since last award

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Canon Therefore?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Search The system can search an entire body of a document for a keyword or phrase.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Web Forms Builder The ability to capture information to ECM via Form which can be published on 3rd party sites.

Case Management Ability to organise and manage related documents logically and intuitively in cases which can be opened / closed, linked to workflows and have unique retention.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Canon Therefore Screenshots

Dashboard

Therefore™ Repository

Therefore™ Repository (Expanded View)

Document View

Search Hit-List

Ad-hoc Tasks

Workflow Tasks

Workflow Designer

eForms

Installed Client

Canon Therefore Videos

What is Therefore™?

45-Second Introduction

Canon Therefore Reviews

Liu P.

Easy to use and flexible to customize

Likeliness to Recommend

Pros

Nishad N.

Good product in market

Likeliness to Recommend

Pros

Milan Š.

Good product, easy and intuitive, user friendly

Likeliness to Recommend

Pros

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Feature Ratings

Workflow Process Automation

Search

ECM Document Management

Web Forms Builder

Case Management

Collaboration

Metadata Management

Access Permissions Management

File Approvals Esignatures

Ediscovery Audit Trail

File Conversion

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

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