What is Buffer?
A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team — all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
91 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Buffer?
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Social Post Archival
Social Media Channel Integration Outbound
Campaign Execution
Dashboards and Visualization
Social Asset Management
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Buffer Reviews
Esa R.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
A great tool to keep your social media posting!
Likeliness to Recommend
What differentiates Buffer from other similar products?
Ability to buffer posts easily and thus make sure there's new content always in your socials, without selecting spesific dates for posts.
What is your favorite aspect of this product?
Ability to create a posting schedule for each of your social media channels
What do you dislike most about this product?
Lack of post customizing options
What recommendations would you give to someone considering this product?
This is a great product to schedule posts when you don't care exactly when the posts come out, instead you just post stuff to the "buffer" and then the tool publishes them in order!
Beverley T.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Straight forward, no unnecessary features
Likeliness to Recommend
What differentiates Buffer from other similar products?
Buffer is solely for scheduling posts, and because it specializes in this, it's the perfect tool. We didn't need any extra bells and whistles and didn't want to pay for features we weren't going to use.
What is your favorite aspect of this product?
Drag and drop functionality, super easy to understand dashboard, little training required.
What do you dislike most about this product?
I wish there were more analytics without having to subscribe to Analyze.
What recommendations would you give to someone considering this product?
If you're looking for a scheduling tool, Buffer is the way to go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Edirin E.
- Role: C-Level
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Oct 2022
Easy to use but can be pricey for bootstrappers
Likeliness to Recommend
What differentiates Buffer from other similar products?
It is a lot easier to implement than many alternatives out there, has an app feature and is more likely to not be removed as a third party application from social media websites.
What is your favorite aspect of this product?
How easy it is for me to batch upload content for publication
What do you dislike most about this product?
Initial learning curve is steep
What recommendations would you give to someone considering this product?
Do your research and know what you want to use it for.
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
