What is Buffer?
A better way to manage social media for your business. Buffer makes it easy to manage your business's social media accounts. Schedule posts, analyze performance, and collaborate with your team — all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
91 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Buffer?
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Social Post Archival
Social Media Channel Integration Outbound
Campaign Execution
Dashboards and Visualization
Social Asset Management
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Buffer Reviews
Fernando M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
more speed and control when publishing
Likeliness to Recommend
What differentiates Buffer from other similar products?
what most differentiates Buffer fe from any other company that is dedicated to the same thing is that it tends to be very easy to synchronize and to do the work required for very little effort, as in others that, apart from paying, must have a more extensive knowledge to be able to use it
What is your favorite aspect of this product?
what I love about Buffer is the ease of making the schedule of our social media posts, so it's great to have this powerful tool, because that way I avoid being connected at the time I need, simply by organizing myself and setting the time I need the publication to be made
What do you dislike most about this product?
Despite all its good things I have one negative thing to say and that is that it is a very low price, I would like it to be a little more expensive and add better tools or additional ones, perhaps it will attract more users interested in them, perhaps I am wrong but it is my point of view about it
What recommendations would you give to someone considering this product?
before I used the method of making each publication and being in the moment to be able to do it, which limited me to do other things and also had to do everything faster and disorganized. which buffer has helped me immensely and that is why I highly recommend it to those who need it
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Marco O.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
the best to organize our publications in networks
Likeliness to Recommend
What differentiates Buffer from other similar products?
what makes the difference between buffer and other companies is that they simply focused on having one of the best companies to be able to trust our publications on social networks, being one of the easiest and cheapest, with the best possible quality so far and this is something that differs from the others
What is your favorite aspect of this product?
The best thing is that it has good security, the technical support is good enough to answer our questions and help us with anything we need about the platform, we also have several tools that can help us have better control over the social networks that we use. we drive
What do you dislike most about this product?
I don't have many negative things to clarify, but it happened to me once that I placed a publication so that it would be published at 2 hours and I don't know what happened that it didn't. Maybe I was wrong but something happened and I lost the exact moment to do it. you should take it into account
What recommendations would you give to someone considering this product?
I recommend this platform to make a schedule of our publications and have a greater receptivity of readers or followers, because through it we can choose what time is best for us to publish on the social network that we indicate
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Marilyn C.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Buffer the best for programming in social networks
Likeliness to Recommend
What differentiates Buffer from other similar products?
Overall, it's been satisfactory, but for the price, it's unrealistic to anticipate anything extraordinary, especially when compared to other major competitors like Hootsuite.
What is your favorite aspect of this product?
I really like that you don't have to worry about remembering what day it is or when you want to post in order to get your weekly updates up. You may now update at your convenience, whenever you choose. To avoid missing any updates while away, simply schedule them in advance. This service also allows you to publish to a number of other social media websites. If you often update the same content on many social media sites, you may save time by doing it here.
What do you dislike most about this product?
I've noticed that logging in to the program may be a sluggish process at times, or that it won't let me in at all. A shaky network might be the blame. Aside from the aforementioned problem, I had no other complaints about my time with Buffer.
What recommendations would you give to someone considering this product?
If you want to save time and publish to numerous social networking sites at once, you should use buffer. You'll have more time and mental space as a result to devote to improving the material you share on social media.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing