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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Ruth M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A brilliant tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

For the last 3 years i have been using Box and it has enabled me to collaborate on files with other colleagues easily and faster. It is simple to implement and set up. Again Box allows you to share your files with ease regardless of where you are.

What is your favorite aspect of this product?

Everything about Box is amazing. It is designed with an intuitive and user-friendly interface which makes it easy to learn. It allows you to store your business and personal files safely in the cloud. I can access my folders, and instantly share files.

What do you dislike most about this product?

Box us a complete software for file storage. Nothing to mention as a downside.

What recommendations would you give to someone considering this product?

I have used Box and it is a great software for file storage. Try it asap.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Glad m.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Great for real time sharing of files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box is an intuitive product that provides large cloud storage. It also allows for real time sharing of files. Again it allows for collaboration in document formation.

What is your favorite aspect of this product?

The fact it allows for real time sharing of files and cloud storage space.

What do you dislike most about this product?

The search tool is slow. One takes alot of time to search for a file.

What recommendations would you give to someone considering this product?

It is the best when it come to real time sharing of files and cloud storage.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Saves Time

Kanje A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

My Experience With Box

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is a tool meant to boost employees productivity while protecting business valuable data such as document. It also makes content collaboration easy.

What is your favorite aspect of this product?

I like that Box boost employee productivity The software is secure and makes it easy to protect business content With content collaboration is easy.

What do you dislike most about this product?

I have no particular dislikes with box. It is simple and works in a big way

What recommendations would you give to someone considering this product?

If you are considering box, wait no more and deploy it because it will present your business with features that you have always wanted more so when it comes to content collaboration, information protection as well as boost your employees productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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