What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Pavan R.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2021
Box. A secure application for file storage.
Likeliness to Recommend
What differentiates Box from other similar products?
A very incredible product for file storage and sharing. I have been a user of Box for more than 3 years and this application makes it easier for me to manage my documents. I like the ability to access my files, update them and share them.
What is your favorite aspect of this product?
I like Box because it easy to use, implement and set up. Again, it allows you to upload your files from anywhere anytime across the world. It is safe, secure and reliable. The availability of customer service is an added advantage.
What do you dislike most about this product?
We have never recorded any challenge since we implement Box. It is a recommendable software for file storage.
What recommendations would you give to someone considering this product?
Yes.. I must recommend Box for file management. Go ahead and implement it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Njoki S.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2021
My Experience With Box My E
Likeliness to Recommend
What differentiates Box from other similar products?
Box is the best cloud content management tool I have used and it is unique in that it offers best security features, ease of access of content and most importantly, there are different versions to ensure every user whether using mobile or web can access business content as long as they have clearance.
What is your favorite aspect of this product?
I like the security features of Box more so because it is cloud based. Accessing documents is easy thanks to the many versions of Box Box is scalable and sharing files is easy The tool is affordable
What do you dislike most about this product?
No regrets ever since we deployed Box. It has always performed as expected.
What recommendations would you give to someone considering this product?
I recommend Box for many reasons. First, the security features are unmatched. It is very accessible and sharing content is easy which enhances content collaboration. Try it.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Janet A.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
A great and secure box for file storage.
Likeliness to Recommend
What differentiates Box from other similar products?
Box is one of the best file storage tools that gives you all the services you need in order to manage your files effectively and efficiently. It allows you to store your business and personal files safely and securely in the cloud and it provides top security for your sensitive files.
What is your favorite aspect of this product?
The part i like most about Box is its amazing functionality and performance. It is easy to access, manage files and share them. Box is safe, secure and easy to use.
What do you dislike most about this product?
Until today nothing to mention as a complain about Box since it comfortably meets all my needs.
What recommendations would you give to someone considering this product?
Box is a very secure solution for file storage. I recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy