What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
Audit Trail
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Hannah J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Create a more productive workplace
Likeliness to Recommend
What differentiates Box from other similar products?
Working hard at a large organization, having a spot for all of the files required to fulfill our purpose is beneficial. The documents are simple to transfer and may be edited by numerous persons at the same time. Furthermore, considering the transitory type of work in recent years, it is critical to have access to data everywhere we go.
What is your favorite aspect of this product?
The most important gain in our productivity, in my opinion, has indeed been true collaboration. We don't need waiting for minutes and a follow-up conference to build a product since we can accomplish it within our meetings.
What do you dislike most about this product?
If you utilize the free app, I believe you will consider DropBox and GDrive better helpful. Box is excellent if you really are purchasing. In the free app, I'd like to see additional options.
What recommendations would you give to someone considering this product?
It's straightforward to use, simplifies sharing, and truly resolves whole of your sharing problems. The only difficulty I'm having is with internet speeds, which might be due to a problem on my side.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Gatitu M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Very Secure and Affordable
Likeliness to Recommend
What differentiates Box from other similar products?
With Box, it's easy to increase employee productivity thanks to ease of documents and file collaboration. In addition, Box offers best security features thus ensuring protection of your business files on the cloud.
What is your favorite aspect of this product?
I like that that Box is highly secure. The tool is affordable and makes documents and file collaboration effortless. I like that Box is Scalable and affordable.
What do you dislike most about this product?
I have used Box for a long time and I can barely recall any problems.
What recommendations would you give to someone considering this product?
For al your company files security and collaboration, I recommend Box. It's affordable and easy to use. It enhances employees productivity.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Gina C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2022
" Full Incredibility & Encryption On Your Files "
Likeliness to Recommend
What differentiates Box from other similar products?
Capabilities to save documents on cloud storage and management of all files. Ease of sharing and accessing all files using any device from desktop to Internet enabled phones.
What is your favorite aspect of this product?
It provides single source of accessing file folders any time. Support opening of same file by several users using different devices though.
What do you dislike most about this product?
Box Software suite has it all that we need to manage our files among other documents on cloud, so nothing to complain about.
What recommendations would you give to someone considering this product?
I urge all prospective users to highly understand its vendor's terms and conditions of services then implement Box Software, it will never fail them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing