What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Gatitu M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Very Secure and Affordable
Likeliness to Recommend
What differentiates Box from other similar products?
With Box, it's easy to increase employee productivity thanks to ease of documents and file collaboration. In addition, Box offers best security features thus ensuring protection of your business files on the cloud.
What is your favorite aspect of this product?
I like that that Box is highly secure. The tool is affordable and makes documents and file collaboration effortless. I like that Box is Scalable and affordable.
What do you dislike most about this product?
I have used Box for a long time and I can barely recall any problems.
What recommendations would you give to someone considering this product?
For al your company files security and collaboration, I recommend Box. It's affordable and easy to use. It enhances employees productivity.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Gina C.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2022
" Full Incredibility & Encryption On Your Files "
Likeliness to Recommend
What differentiates Box from other similar products?
Capabilities to save documents on cloud storage and management of all files. Ease of sharing and accessing all files using any device from desktop to Internet enabled phones.
What is your favorite aspect of this product?
It provides single source of accessing file folders any time. Support opening of same file by several users using different devices though.
What do you dislike most about this product?
Box Software suite has it all that we need to manage our files among other documents on cloud, so nothing to complain about.
What recommendations would you give to someone considering this product?
I urge all prospective users to highly understand its vendor's terms and conditions of services then implement Box Software, it will never fail them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joseph B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
" Box Software Tool Meets All Under Single Roof "
Likeliness to Recommend
What differentiates Box from other similar products?
Full encryption on your files in access and sharing them any time. All files are coded under single point
What is your favorite aspect of this product?
File collaboration and harmonizing. Possession of advanced features like sync and showcase.
What do you dislike most about this product?
Nothing to dislike because it meets beyond one except.
What recommendations would you give to someone considering this product?
I would recommend it to all those need encryption on filing and sharing file's folders.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service