What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Electronic Signatures
Drag and Drop User Interface
Data Loss Prevention
Audit Trail
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Nia g.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Reliable and a secure file storage platform
Likeliness to Recommend
What differentiates Box from other similar products?
It's very secure ,easy to use across a variety of platforms and has really helped us in promoting collaboration between teams and individuals.so I would highly differentiate it form other similar platforms.
What is your favorite aspect of this product?
It's secure with file storage. Great with content collaboration. Great with workflow automation. Has reasonable price compared with other vendors.
What do you dislike most about this product?
Box is Great,have no dislike towards it.
What recommendations would you give to someone considering this product?
It's one of the best storage application that we have,so you should not ignore it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Caroline L.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2022
Box is about keeping my files safe.
Likeliness to Recommend
What differentiates Box from other similar products?
File security and encryption on the Box platform is top notch . Personally, I can say no cloud storage program comes close to Box in terms of its encryption technology and file security.
What is your favorite aspect of this product?
I like that Box more or less works across all platforms , through which I access it. Whether I am using Box on mobile phone or on desktop, I always get a smooth experience.
What do you dislike most about this product?
There is always this tendency for automatic synchronization to suddenly stop. This has left me having to always continuously check all of my devices, to confirm if their records of my file storage activity is up to date.
What recommendations would you give to someone considering this product?
It obviously has its limitations, some of which are glaring. However, Box more than make up for them in terms the level of security it provides users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
annie p.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Make your workplace extra active
Likeliness to Recommend
What differentiates Box from other similar products?
True teamwork, in my perspective, has always been the greatest significant boost in our performance. We don't have to wait for hours and a follow-up session to design a brand because we may do it during our sessions.
What is your favorite aspect of this product?
Being in a massive company, providing a home for all data needed to do our mission is useful. The files are easy to transmit and can be modified by several people simultaneously. Furthermore, given the transient nature of employment in past years, having access to records wherever we go is crucial.
What do you dislike most about this product?
If you use the free version, I think that you'll find DropBox or GDrive more useful. If you're going to buy something, a box is a great option. I'd rather want to see more options with the free version.
What recommendations would you give to someone considering this product?
It's simple to use, streamlines sharing, and actually solves all of the sharing issues. The only issue I'm experiencing is with broadband internet, and it could be related to a glitch on my end.
Pros
- Reliable
- Saves Time
- Respectful
- Altruistic