What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Abigail M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2022
Powerful fund-raising software.
Likeliness to Recommend
What differentiates Box from other similar products?
This software is simple to set up. And it is fundraising software. It allows receiving donations over the internet. It is a profit organization.
What is your favorite aspect of this product?
Mainly this software is used by charities, mosques, schools, and churches. It is a new and free platform that allows donors to help others over the internet. It has the best organization team as if we had problems, we simply submit a ticket through email and they get back to you generally within one hour. They also sent out surveys to clients and asked features we like can be added. Recurring donors can manage their profiles
What do you dislike most about this product?
Donor box has a login system for recurring donors, but it is not for donors who make a single gift or are regular givers. Its synchronization is time-consuming and inaccurate. It does not have some additional integrations with email tools or CRM.
What recommendations would you give to someone considering this product?
We have a nonprofit website and run fundraising projects from our side and it is a donor box that makes it super easy to set custom donation campaigns and take payments. Also, it makes easy to connect with our payment processor.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
Leslie B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Box fits the bill for me.
Likeliness to Recommend
What differentiates Box from other similar products?
I think Box is simply much more secured , than any other cloud based file storage platform I know about. This is the reason we use it in my company and very likely why anyone adopts it , over similar alternatives.
What is your favorite aspect of this product?
Box has the best synchronization feature, of any file storage platform I have used. The ability to upload a file on one device and be instantly able to access same files on another device, is a key part of my productivity workflow. Made possible by Box.
What do you dislike most about this product?
Box notes offers the basics to me , as it relates to note-taking . However , it still pales when compared with the top notetaking tools available to professionals, such as Google docs, Microsoft Word or Notejoy.
What recommendations would you give to someone considering this product?
As far as basic cloud storage is concerned, I rate Box as the leading tool. Especially for users concerned about file security.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Emma C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
The top draw for file storage.
Likeliness to Recommend
What differentiates Box from other similar products?
Box is simply the most secured file storage platform, at least among the ones I have used. This is the sole reason it is used in my company , as the top storage option for saving very sensitive files.
What is your favorite aspect of this product?
I love Box support for electronic signatures. This has made it easy to incorporate electronic signature options into our engagement workflow with customers.
What do you dislike most about this product?
Box integration with Microsoft 365 sometimes lags and while this is not a regular occurrence , it can be very limiting to my productivity whenever I have had to experience this.
What recommendations would you give to someone considering this product?
Personally for me , it is the first option at all times.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
