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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Lisa J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Box, simplified workflow

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box has a user-friendly interface that is simple and easy to use as compared to other work-related software. The data privacy with Box is amazing. I can easily use it on my mobile and manage all my workflow at one place without the need of opening a PC. It requires no training, even a beginner can use this software for their work.

What is your favorite aspect of this product?

Box has the best app integrations with almost 1500 plus apps. It also gives more than 1500 ways to get the work done. Box provides automate and repeatable workflows. The digital-asset management is the key to improve your business. It also gives a seamless collaboration with different teammates and clients all around the world.

What do you dislike most about this product?

Box doesn’t work on kindle devices. I feel like it’s not compatible with a few devices. It has a limited functionality that can get on your nerves at times.

What recommendations would you give to someone considering this product?

I really like the speed of Box. Within no time you can transfer files from any device to the cloud storage space of this app. It’s simple and it has all the good features. The security features it has offered our company gives us confidence that all our data is safe and secure at one place. It’s a great app!

Pros

  • Unique Features
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

Gracie C.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Premium Content Cloud Platform

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

The box is the Content Cloud – a unified, secure, and simple-to-use platform designed to manage the whole content lifecycle, from file creation and sharing through co-editing, signing, classification, and retention. Work safely from anywhere by integrating your IT stack across 1,500+ best-of-breed apps.

What is your favorite aspect of this product?

Cloud-native security and compliance features such as access restrictions, watermarking, and categorization help to keep your possessions secure. With Box, you can stay proactive by learning the ability to define policies that identify threats. Thus, working collaboratively on Box is simple, with features ranging from file explanation to tasks.

What do you dislike most about this product?

The interface is straightforward and designed to function in tandem with your operating system. There appears to be no option to specify the volumes you want to back up. However, everything mysteriously returns to normal. It's not apparent how it works. There appears to be no documentation or tutorials for configuring individual backup directories.

What recommendations would you give to someone considering this product?

It is highly recommended, with this Box Cloud system, you can collaborate in real-time with colleagues inside and outside your organization, regardless of the device or software, they're using. Securely link your content to the rest of your IT stack with 1,500 plus pre-built integrations, and use developer tools and APIs to extend Box to meet your organization's specific needs.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Jaxon a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Extraordinary product for the whole content.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is best for storing files, documents and sharing them with people through the allowable link, in the company world. It additionally offers a secure way to access the file. The simplest half concerning Box is, suppose I opened one document and downloaded it on the native system to update the file. Once the update is done, got to transfer it back to Box. So here I don’t need to modify the file name even if the same file continues to be there in the same location on box.

What is your favorite aspect of this product?

I like that Box contains a desktop application for mac that integrates with finder. Having the power to interact with Box as if it were a local drive on behalf of me in person makes the work flow of using Box terribly intuitive. BOX permits us to store files on a cloud server, with easy, instant access worldwide, together with support on mobile devices and desktop access. Our business account has infinite storage, therefore there’s no worry regarding running out or upgrading space. The interface is straightforward to understand, and most users adapt very quickly.

What do you dislike most about this product?

Also, no quite one person will be ready to build modifications in the same file. Suppose I’m editing one file there on Box and somebody from my team conjointly creating some changes there. Therefore the Box won’t think about the changes of both. The box will ignore the change of anyone(as per policy). That I don’t like about it.

What recommendations would you give to someone considering this product?

Take a look at the total menu of options offered with your organization’s subscription to box. There are many features and products that I didn’t even understand existed once I started using Box. . Once we upload the updated file on constant location wherever it absolutely was downloaded from, the version can be changed to new. That suggests that if recent version was one then new version of document would be 2, like this. That’s the simplest I realized concerning Box is.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Box Comparisons

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