What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Brian S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
"My Favorite Online File Storage Service"
Likeliness to Recommend
What differentiates Box from other similar products?
Without a doubt, the price is cheaper than other programs.
What is your favorite aspect of this product?
My favorite feature of Box so far has been the ability to secure files. Two-factor authentication and password protection ensure that an intruder into my Box account will be unable to view any of my stored files.
What do you dislike most about this product?
Only rudimentary note-taking features are provided by the box note. Microsoft Word and Notejoy are frequently used note-taking software, yet their features pale in comparison to what's available on this app.
What recommendations would you give to someone considering this product?
Before you use it, give it a go. Using this method, you can see how much space and bandwidth each program consumes, and whether or not you're comfortable with it.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Joaquin A.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"The box is safe, trustworthy, and intuitive!"
Likeliness to Recommend
What differentiates Box from other similar products?
the only difference is that this program is much more expensive than other programs.
What is your favorite aspect of this product?
Box is software that is very easy to use. The new people on my team were able to use it within a few days of joining. It has good features for managing versions and keeping track of changes. It's also very fast, since we can upload files with a lot of data and it doesn't take long for them to load. We can do our work without worrying about hardware or software failing thanks to the box sync feature.
What do you dislike most about this product?
Sometimes the file upload fails, and when we reload, it starts to load all the files all over again. If it could just load the files that failed, that would be a great feature to have.
What recommendations would you give to someone considering this product?
There are several benefits to using this product.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Marissa J.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
"My Most Favorite Cloud Storage"
Likeliness to Recommend
What differentiates Box from other similar products?
It costs less than other programs.
What is your favorite aspect of this product?
Even when files are mingled together in the same folders, Box helps us build both private and shareable files. With minimal risk of disclosing sensitive corporate data, it simplifies the process of exchanging important items with consumers. Both the upload and download speeds are blistering.
What do you dislike most about this product?
When it comes to Box, I can't think of a single flaw.
What recommendations would you give to someone considering this product?
The sooner you get started, the better. It's a wonderful application because of its simple design and simplicity of access and sharing of documents, photographs, and other digital assets.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service