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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Anna Rabeeca S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Great Cloud solution for every business."

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box has the best and most user-friendly pricing plans for our business and transactions than any other application or app. They provide us with secure and transparent collaboration with other platforms. They provide us the smooth integration with other agencies and platforms. They have secure and transparent file storage for our data so that we can securely store and manage our data and files.

What is your favorite aspect of this product?

Box has the best and most updated security features that provide efficient security to our files and data which ultimately provide us the confidence to remain in compliance with all the regulations that we are needed to follow for our business and transactions.

What do you dislike most about this product?

Box does not work on the kinder in the android apps we all have. They have very limited functionality in some of the features which are very frustrating sometimes in handling our files and data. File sharing is very difficult and complex with the Box and does not occur easily sometimes. We get Box free from the company but the plans for the starts are expensive and are not cost-effective.

What recommendations would you give to someone considering this product?

Box is best recommended because they have a fast and appropriate speed for the sharing of data and transactions.

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Helps Innovate

Jetender V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, great product

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Easy to learn and use. Very intuitive

What is your favorite aspect of this product?

Very less training needed

What do you dislike most about this product?

I like everything about this product

What recommendations would you give to someone considering this product?

Buy it for collaboration and content management

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Secure and efficient cloud storage.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I believe Box is the greatest solution available, and it has really aided us in keeping all of our organization's vital information organized. It has facilitated cooperation by allowing us to upload different sorts of files that we are working on, such as text documents, spreadsheets, charts, and many more. It has a strong capacity to interface with other top-tier applications to improve workflow. Another significant advantage that this program provides is its collaboration capabilities, which make teamwork considerably more fruitful. We are overjoyed with the excellent outcomes that Box has provided us in such a short period of time.

What is your favorite aspect of this product?

Box enables you to exchange files in any format, from anywhere in the world, and on any device that has internet connection. Furthermore, it is simple to synchronize with other computers, and data are instantly uploaded. Another significant feature of this technology is its ability to automate and streamline operations. Box allows us to publish a large amount of material that other parties may simply see and change at any time. We were able to multitask with less effort and in less time. I enjoy file and storage administration.

What do you dislike most about this product?

One of the things I don't like about Box is that it only works with internet connectivity; if you don't have a connection, you can't view the saved files. Furthermore, there is no ability to preview files before downloading them, and its office tools lack several essential functionalities. It can become sluggish at times, however it must be noted that this is due to the vast amount of hefty papers.

What recommendations would you give to someone considering this product?

Box is the most advanced and powerful content management system for enterprises of all sizes. Box is unquestionably the greatest option for a dependable solution for sharing files in your organization. To ensure the security of saved content, I recommend setting end-to-end protection. I also advocate combining Box with other programs to fully utilize its functionality.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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