What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Anna Rabeeca S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2022
"Great Cloud solution for every business."
Likeliness to Recommend
What differentiates Box from other similar products?
Box has the best and most user-friendly pricing plans for our business and transactions than any other application or app. They provide us with secure and transparent collaboration with other platforms. They provide us the smooth integration with other agencies and platforms. They have secure and transparent file storage for our data so that we can securely store and manage our data and files.
What is your favorite aspect of this product?
Box has the best and most updated security features that provide efficient security to our files and data which ultimately provide us the confidence to remain in compliance with all the regulations that we are needed to follow for our business and transactions.
What do you dislike most about this product?
Box does not work on the kinder in the android apps we all have. They have very limited functionality in some of the features which are very frustrating sometimes in handling our files and data. File sharing is very difficult and complex with the Box and does not occur easily sometimes. We get Box free from the company but the plans for the starts are expensive and are not cost-effective.
What recommendations would you give to someone considering this product?
Box is best recommended because they have a fast and appropriate speed for the sharing of data and transactions.
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate
Jetender V.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to use, great product
Likeliness to Recommend
What differentiates Box from other similar products?
Easy to learn and use. Very intuitive
What is your favorite aspect of this product?
Very less training needed
What do you dislike most about this product?
I like everything about this product
What recommendations would you give to someone considering this product?
Buy it for collaboration and content management
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Bastian M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Secure and efficient cloud storage.
Likeliness to Recommend
What differentiates Box from other similar products?
I believe Box is the greatest solution available, and it has really aided us in keeping all of our organization's vital information organized. It has facilitated cooperation by allowing us to upload different sorts of files that we are working on, such as text documents, spreadsheets, charts, and many more. It has a strong capacity to interface with other top-tier applications to improve workflow. Another significant advantage that this program provides is its collaboration capabilities, which make teamwork considerably more fruitful. We are overjoyed with the excellent outcomes that Box has provided us in such a short period of time.
What is your favorite aspect of this product?
Box enables you to exchange files in any format, from anywhere in the world, and on any device that has internet connection. Furthermore, it is simple to synchronize with other computers, and data are instantly uploaded. Another significant feature of this technology is its ability to automate and streamline operations. Box allows us to publish a large amount of material that other parties may simply see and change at any time. We were able to multitask with less effort and in less time. I enjoy file and storage administration.
What do you dislike most about this product?
One of the things I don't like about Box is that it only works with internet connectivity; if you don't have a connection, you can't view the saved files. Furthermore, there is no ability to preview files before downloading them, and its office tools lack several essential functionalities. It can become sluggish at times, however it must be noted that this is due to the vast amount of hefty papers.
What recommendations would you give to someone considering this product?
Box is the most advanced and powerful content management system for enterprises of all sizes. Box is unquestionably the greatest option for a dependable solution for sharing files in your organization. To ensure the security of saved content, I recommend setting end-to-end protection. I also advocate combining Box with other programs to fully utilize its functionality.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity