What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Desirae A.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2022
Box provides convenient online document storage.
Likeliness to Recommend
What differentiates Box from other similar products?
the only difference is that it is a bit complicated to use.
What is your favorite aspect of this product?
This is a great feature of Box since it allows me to move files across my various devices, whether they be phones, PCs or tablets.
What do you dislike most about this product?
Nothing at all, the program is top-notch. I'd like lower-cost plans or greater storage space on the free ones.
What recommendations would you give to someone considering this product?
If you used this product, it would make everything a lot simpler for you.
Pros
- Unique Features
- Efficient Service
- Effective Service
- Inspires Innovation
Laura A.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
“Excellent document storage & management”
Likeliness to Recommend
What differentiates Box from other similar products?
It is a very easy program to use in this aspect it is better than other programs.
What is your favorite aspect of this product?
Our lives have been infinitely simpler because to Box's ability to store, organize and exchange files of any kind. Folders are used to store different corporate documents such as photographs and Microsoft Word/Excel documents. Love that we can tag files so they're readily accessible. I really like the document sharing capabilities. Among its many appealing features is the preview (which is light years ahead of Google Drive's current offering).
What do you dislike most about this product?
My major gripe with Box isn't with the service itself, but rather with my company's settings. For whatever reason, my firm has decided to have shared file links expire after 30 days, which can be a real pain in the neck.
What recommendations would you give to someone considering this product?
Using it is a breeze, and you won't have to worry about syncing or exchanging anything again. On the other hand, upload speeds may be a problem on my end.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Molly M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
"Available at any time, wherever"
Likeliness to Recommend
What differentiates Box from other similar products?
there are programs that are very difficult to use but box is very easy, the only problem is that it is expensive.
What is your favorite aspect of this product?
During my time working with Box, I've discovered that the company's emphasis on maintaining a high level of data security is one of its most compelling selling features. It provides two-factor authentication and allows me to password-protect my files, so even if someone obtains illegal access to my Box account, they will have a tough time viewing any of the files that I have stored there. This guarantees that my data will be kept safe from prying eyes.
What do you dislike most about this product?
For the purpose of making notes, I use a piece of software called Box note, which provides me with just the most basic options. It is a poor imitation of the functionality offered by widely used notetaking applications such as Microsoft Word and Notejoy. It falls well short of expectations.
What recommendations would you give to someone considering this product?
Check out all of the great perks that come with a box subscription for your company. When I first began using Box, I didn't know about a number of other services and products.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
