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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Box
9.0 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Security Protects
  • Trustworthy

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Electronic Signatures

86

Drag and Drop User Interface

86

Data Loss Prevention

86

Audit Trail

85

Large File Optimization

85

3rd-Party Integrations

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Data Integration

86

Ease of Customization

86

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Katie T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Cloud Service for Organizations of Any Size.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It's simple to set up sharing and permissions and straightforward to see who has access to which content. Drag-and-drop functionality, upload dialogs, and support for several file formats make Box a breeze. The amount of space I have at my disposal is unparalleled and is thus the most attractive feature. This software goes far above its competitors, thanks to its rich integration and administration features.

What is your favorite aspect of this product?

My favorite feature of Box, a cloud storage service, is the notes feature. As a Box user, I depend on the note feature for collaborative document annotation and revision. It takes a monotonous task like file storage. It makes it simple to discover what I need via clever categorizing of file kinds and using relevant, visually appealing symbols. I also like that it enables me to password-protect my files and uses two-factor authentication.

What do you dislike most about this product?

I can't think of anything terrible to say about BOX, although if pushed, I'd cite the higher price per user. The app makes the uploading process much more complicated than on the PC. The initial setup is the most challenging part. This is the one negative aspect of an otherwise excellent product and a set of features.

What recommendations would you give to someone considering this product?

I can collaborate with others by sharing files, annotating them in real-time, and signing them digitally. A lot of space is included, and you can always buy more if you need it, making this a fantastic choice for storing and organizing your data. I highly suggest that you have many PCs or staff who require access to the duplicate files.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tanmay G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Simple and Fun

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box has a tight competition in this space with big vendors lurking to seek the attention of customers, still Box turns out to be a very good product due to its ease of use and connectivity.

What is your favorite aspect of this product?

My favorite aspect about Box remains data security and handelling.

What do you dislike most about this product?

Maybe customer care services in different countries can be improved.

What recommendations would you give to someone considering this product?

Its a green signal from our end.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Security Protects

PIYUSH A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Excellent product for data storage on the cloud.

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

- For the first, this product is safer and easier to use than other product. - And most importantly, it is a Google product and has always been a trustworthy and reliable product

What is your favorite aspect of this product?

- Google provides free to store data. - Easy to use and UI is very attractive and user friendly. - Gets all the features that corporate and personal level require. - Can upload and download as well as create folders easily. - Keep data safe without any tension. - Drag and drop functionality This is the most useful for us. - The most liked feature is that I can give permissions to each file to see who can access it.

What do you dislike most about this product?

- The download feature needs to be improved as it takes time to download bulk files and I noticed that my internet speed was sufficient for downloading.

What recommendations would you give to someone considering this product?

- I highly recommend to all that you must use this product because its safe and reliable to store the important data and I am using for 6+ years.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

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