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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Amanda P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Safe and easy sharing of documents.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Drag-and-drop functionality, upload dialogs, and support for various file types make Box a breeze. The files are simple to distribute and may be worked on simultaneously by many persons. The defaults and user administration in the sharing system are also classy touches. Box's user interface is uncluttered and easy to use.

What is your favorite aspect of this product?

Box's most appealing feature, in my opinion, is its boundless teamwork opportunities. It is an excellent tool for facilitating collaboration and file sharing since it offers a central location for storing all our files and information. The Box notes feature is my favorite component of this online data storage service. It's simple to set up sharing and permissions and straightforward to see who has access to what.

What do you dislike most about this product?

The basic plan is rather pricey. Many features are unavailable or severely limited in the free edition. The app's performance is a little shaky, but it's all good on the web. Unlike uploading from a PC, I find the app much more cumbersome. I have one complaint about an otherwise excellent product and set of features.

What recommendations would you give to someone considering this product?

Everyone involved in a project, no matter where they are, may effortlessly share and edit documents in real time. When we work together in real-time, I see a massive boost in our productivity. Examine the two options and decide which one is most convenient for you. My impression is that Box is now the best cloud-based sharing platform available.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Darlene l.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure way to share files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box facilitates file sharing and offers a shared data storage area. This is highly useful for reducing data and space redundancy when working remotely or offline.

What is your favorite aspect of this product?

The box is very fantastic to have real-time file syncing between all connected devices and accounts. In these days of remote working, it makes team cooperation incredibly effective and we no longer need to send and receive documents as email attachments, which is less secure. Although their support team is helpful in our journey and eager to help us.

What do you dislike most about this product?

When numerous people collaborate on the same shared file, the Box application's editing feature occasionally has trouble functioning correctly. Purchasing box storage is pricey. Competitors, in my opinion, provide cloud storage at considerably lower costs.

What recommendations would you give to someone considering this product?

The box is easy to use for my team and I have been able to solve our difficulties without unnecessary time consumption. With Box Sync, the file icons make it simple to see when your files have been synced to the Box cloud. It's easy to share files with internal or external users. Depending on the security levels you prefer, file sharing includes a wide range of capabilities.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

kanika S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure Sharing Platform

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

it can be securely and easily integrated with other applications.

What is your favorite aspect of this product?

it has large storage limit. it has very simple and easy interface. we can securely share files. we can upload multiple files together.

What do you dislike most about this product?

Large file upload take much time and also sometime it fails to transfer. Transferring to other non box platform is bit tricky,

What recommendations would you give to someone considering this product?

This is one of the best platform for secure and easy file transfer and is much recommended for sharing.

Pros

  • Saves Time
  • Acts with Integrity
  • Generous Negotitation
  • Over Delivered

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