What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Rishi R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2022
Slickest and most generous cloud storage provider
Likeliness to Recommend
What differentiates Box from other similar products?
Box enables us to freely share and access data at any point in time and from any location which enhances operational efficiencies. Box has done a great job in making a vast amount of storage capacity available
What is your favorite aspect of this product?
Box is both easy to use and inexpensive. It's good for cloud storage and I'm very happy with it. It makes file syncing much faster than its rivals
What do you dislike most about this product?
Limit on size of single upload makes it difficult to upload several videos at once. Limitation on the number of platforms Box can share files with
What recommendations would you give to someone considering this product?
Box helps in promoting collaborative processes and in this case your employees are capable of working from home or abroad. Box enables you to share files with colleagues, assign tasks, and leave comments on someone's work
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ankush C.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Securely access your data from anywhere
Likeliness to Recommend
What differentiates Box from other similar products?
I love the easy and intuitive way to browse and share files, assign tasks and set file expiration dates. This reduces the total number of duplicates. For business, this is the only cloud storage service we have approved.
What is your favorite aspect of this product?
I want to be able to access my data anytime, anywhere, on any device. You no longer need to rely on a VPN or remote connection to your office network. This is effective for our office to communicate effectively when sending and receiving documents from clients. I've been using the box for years, so I'm not sure when it compares to other products. They offer most of the features at a competitive price. I hope it stays as it is. I have also recommended it to many customers for personal storage.
What do you dislike most about this product?
There is no negative feedback about Box. The software is solid and I can only remember one time in the last few years that there was a problem with syncing files.
What recommendations would you give to someone considering this product?
Security and Accessibility of data wherever you go. No one can access my files unless I give them access. Updates happen in real time, making life easier!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Natasha B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Intrusive And Incredible Cloud Documentation
Likeliness to Recommend
What differentiates Box from other similar products?
It differ from others since it has added advanced features like showcase and sync. It store large format files on cloud. Large files sharing. Enables several users to access same account using different devices. Enables me to work on my files while at home so it save time and money. Collaboration of all documents and files in one docket.
What is your favorite aspect of this product?
Ensure seamless content management, files sharing and syncing them too.
What do you dislike most about this product?
We are contented with vendor's implementation since it has it all
What recommendations would you give to someone considering this product?
I would just like to thank Box's software vendor for great innovation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing