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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Rishi R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Slickest and most generous cloud storage provider

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box enables us to freely share and access data at any point in time and from any location which enhances operational efficiencies. Box has done a great job in making a vast amount of storage capacity available

What is your favorite aspect of this product?

Box is both easy to use and inexpensive. It's good for cloud storage and I'm very happy with it. It makes file syncing much faster than its rivals

What do you dislike most about this product?

Limit on size of single upload makes it difficult to upload several videos at once. Limitation on the number of platforms Box can share files with

What recommendations would you give to someone considering this product?

Box helps in promoting collaborative processes and in this case your employees are capable of working from home or abroad. Box enables you to share files with colleagues, assign tasks, and leave comments on someone's work

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankush C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Securely access your data from anywhere

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I love the easy and intuitive way to browse and share files, assign tasks and set file expiration dates. This reduces the total number of duplicates. For business, this is the only cloud storage service we have approved.

What is your favorite aspect of this product?

I want to be able to access my data anytime, anywhere, on any device. You no longer need to rely on a VPN or remote connection to your office network. This is effective for our office to communicate effectively when sending and receiving documents from clients. I've been using the box for years, so I'm not sure when it compares to other products. They offer most of the features at a competitive price. I hope it stays as it is. I have also recommended it to many customers for personal storage.

What do you dislike most about this product?

There is no negative feedback about Box. The software is solid and I can only remember one time in the last few years that there was a problem with syncing files.

What recommendations would you give to someone considering this product?

Security and Accessibility of data wherever you go. No one can access my files unless I give them access. Updates happen in real time, making life easier!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Natasha B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Intrusive And Incredible Cloud Documentation

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

It differ from others since it has added advanced features like showcase and sync. It store large format files on cloud. Large files sharing. Enables several users to access same account using different devices. Enables me to work on my files while at home so it save time and money. Collaboration of all documents and files in one docket.

What is your favorite aspect of this product?

Ensure seamless content management, files sharing and syncing them too.

What do you dislike most about this product?

We are contented with vendor's implementation since it has it all

What recommendations would you give to someone considering this product?

I would just like to thank Box's software vendor for great innovation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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