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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Dan l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Box Review 2022

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Easy to use I like how document are shared with a few clicks

What is your favorite aspect of this product?

It's easly affordable It saves documents and no one can share them

What do you dislike most about this product?

It meets all we require

What recommendations would you give to someone considering this product?

It's the best for sharing files and any one can join it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alireza B.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing tool with superior information governance

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box offers a cloud content management service with advanced features for seamless collaboration and efficient workflow management. I easily manage files and users, and collaborate with customers and staff via Box

What is your favorite aspect of this product?

The Box Relay tool allows us to create repeatable processes and automate workflows without the need to integrate a third-party app

What do you dislike most about this product?

Box could offer a simple user interface that’s easy to navigate and allows for first-rate organization

What recommendations would you give to someone considering this product?

Box is a top choice for security-focused businesses. It allows you strict control over all files shared within or outside of your company. Plus, it works across multiple devices and operating systems

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew K.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Stable, dependable and secure

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box offers lots of compelling features and tools for the business, including workflow management, document collaboration, document watermarking, shared link controls, and so much more

What is your favorite aspect of this product?

The desktop application and mobile app make sure that all my files are in sync and within easy reach. Box extends the capabilities of collaborative work and sharing to partners as well as within the company

What do you dislike most about this product?

Permissions on shared links gets complicated at times. We have often shared a link with colleagues only to get a response saying that they can't access the file

What recommendations would you give to someone considering this product?

Box provides an ideal solution for storing and sharing confidential and sensitive data. It is the best cloud storage for business that offers unlimited storage for teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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