What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Ankush C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Box is a great file storage tool.
Likeliness to Recommend
What differentiates Box from other similar products?
A very simple and convenient storage option for small business workflow management that comes in very handy when working remotely and collaborating with others. Easy access is an attractive feature.
What is your favorite aspect of this product?
I like that Box is very easy to use Collaborate, share files and manage content. Really good compared to other competitors in the market.
What do you dislike most about this product?
There's nothing in boxing that I don't like. When someone creates a new document or notebook, you can easily tell where those notes will be saved, but that part isn't intuitive.
What recommendations would you give to someone considering this product?
Box solves the problem of storing all of your important files of different types, such as text files and video files, all in one place as you go about your work.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Efficient Service
Michael C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
Fast file uploads and downloads
Likeliness to Recommend
What differentiates Box from other similar products?
Its neat user interface and easy-to-use iOS app are positive additions to the comprehensive support. Box is excellent for synchronization, sharing for any file types and offers additional benefits like unusual behavior detection and security issue alerting
What is your favorite aspect of this product?
The UI made me feel at home right from the start, and is quite easy to navigate. The business plan incorporates unlimited storage and no limit on the maximum number of users so we can have unlimited external collaborators
What do you dislike most about this product?
Automatic camera upload should be made available for business users. The service should also offer online editing functionality for external users in all plans so that they are not restricted to read-only
What recommendations would you give to someone considering this product?
Box has no compatibility issues with different file types, and cross-platform functionality across most devices and apps, with a convenient drag and drop feature that will help you organize files quickly and efficiently
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Julios L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Box +Box.
Likeliness to Recommend
What differentiates Box from other similar products?
You can login to Box from different devices like phone, tablet or pc and store pics, videos, documents etc. and access it from anywhere in the world by help of internet
What is your favorite aspect of this product?
is an ideal solution for creative teams collaborating on projects. Using the Box
What do you dislike most about this product?
None at all
What recommendations would you give to someone considering this product?
Great software to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing