What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Adam R.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Secure you files and makes collaboration easy.
Likeliness to Recommend
What differentiates Box from other similar products?
For me, Box is yet another option for cloud storage and collaboration. As a result of its straightforward user interface and standalone programs, I have used it frequently for file sharing. I value the flexibility of Box, and it has been simple to exchange media files, PDF documents, and other types of information.
What is your favorite aspect of this product?
I and others in quality who need to share papers with outside providers without giving them access to our company's shared files utilize it the most. I enjoy having access to my info on any device or location. I am no longer required to access to my corporate network remotely or using a VPN. Our office finds it to be a useful tool for efficient correspondence when sending and receiving papers from our clients.
What do you dislike most about this product?
Because Box doesn't recognize the duplicate stuff when someone uses it improperly, they will end up creating several spaces. Each tiny change will result in a new version even if it takes only a few minutes between them and you never close the file because Box additionally live saves each update.
What recommendations would you give to someone considering this product?
In the course of my daily work activities at work, Box is mostly used for file storage, automated workflows, file protection, and collaboration. I'm sure that all of the aforementioned activities are suitable for Box. We find Box to be simple to use and accessible across a number of platforms.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Matthew L.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Great product that is worth the cost!
Likeliness to Recommend
What differentiates Box from other similar products?
It's security ability is the top tier and why we retained Box.
What is your favorite aspect of this product?
I like the ease of navigation.
What do you dislike most about this product?
It takes a long time to reflect closing a doc, when you would be able to move/delete.
What recommendations would you give to someone considering this product?
Get Box! It's great for collaboration and storage.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time
Côme d.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Box offers some unmatched unique qualities.
Likeliness to Recommend
What differentiates Box from other similar products?
Box provides high level security for my department, in terms of safeguarding our saved files from unauthorized access. Not only this , Box integrates with every software I use in the course of my daily work. This enables free flow of files between Box and every software that I use in the workplace.
What is your favorite aspect of this product?
The extensive nature of file sharing on Box, has really appealed to me as a user. Not only can I share any file format through Box, but I can share files with non-Box users as well and they are able to comment , view and download the files without having a Box account.
What do you dislike most about this product?
Although Box synchronization on desktop computer is seamless, it is not the same on the Box mobile platform. I likewise have issues with the limited nature of Box file versioning feature. A major example of how limited Box is in terms of version control, is how I am unable to reclaim files that I mistakenly delete on the Box storage platform.
What recommendations would you give to someone considering this product?
If one overlooks the limited quality of the Box mobile app , I think Box makes up for this shortcoming with provisions like granular file permissions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects