What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Maggie K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
A powerful tool for file synchronization
Likeliness to Recommend
What differentiates Box from other similar products?
By consolidating all of our data into a single location that is trusted by both our team and our business due to the fact that it complies with tougher security regulations, Box is a powerful tool for file synchronization, document sharing, and management.
What is your favorite aspect of this product?
Its capabilities enable productivity and collaboration nearly everywhere, allowing our employees to work alongside us while still having instant access to all of the files we have given them permission to access. The process is more wonderful because of the added refinement added to the folder configurations. I've been seeking an automated process for a while, and I've now discovered one that is end-to-end and contained in a single box.
What do you dislike most about this product?
Although its major flaw is the absence of hybrid or on-premises options, we still use it because of its cutting-edge capabilities even though the maximum size of the data it can handle is 15GB.
What recommendations would you give to someone considering this product?
The unique quality of Box is its capacity to provide users with options, freedom, and security while also providing them with the means to tailor the appearance to their tastes. Due to its affordability, it is the solution that is best for all teams and businesses. It provides the utmost security with all schemes.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A complete solution to manage your files
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daniel E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
A safe cloud-based file management system
Likeliness to Recommend
What differentiates Box from other similar products?
The expensive price of the support package is one aspect of this platform that I dislike. Yes, the cost of the technical support package is rather costly, which places an additional load on us since we also have to pay for the platform. There is no need for separate email systems for sending and receiving emails. We may send and receive huge data files with it as well. Box offers complete encryption and safe methods for our accounts. Instead of requiring the usage of additional email programs, we may transfer and distribute our files directly from Box.
What is your favorite aspect of this product?
It's a platform for managing our files that makes it simple for us to save, share, and archive files using a web-based framework. Box offers complete support for text searching across a range of common file types, including Excel, PDF, JPEG, and many others. Box offers accurate previews for office files, files from different creative suites, movies, pictures, and more.
What do you dislike most about this product?
Due to the reliance on technology, many businesses are experiencing technological problems. Due to the environment's reliance on technology, many companies are also dealing with security challenges. All of a company's data and information are based on it, so if it is hacked, both we and the company could suffer significant losses.
What recommendations would you give to someone considering this product?
Only those who wish to use premium services should use them, in my opinion. Although expensive, the service is really quick. For those who wish to work quickly and effectively, I highly recommend this tool for any organization and business.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
