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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Zahedur T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Better workflow automation and smooth file sharing

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box typically offer far better data security than other solutions out there. It offers password protected data storage. Data is sent over the internet using encryption technology.

What is your favorite aspect of this product?

It serves as a secure content repository for all files which is easily accessed and collaborated on ny oir employees using various devices. I can securely share important documents in a very simple manner because all I need to do is drag and drop the files into the Box folder.

What do you dislike most about this product?

Internet failure leads to costly downtime when our business is heavily relying on Box. Furthermore if our Internet connection is slow we will need to wait until the speed is restored in order to access our remotely stored data.

What recommendations would you give to someone considering this product?

Whenever files are uploaded, you can assign the task of reviewing the file to the concerned employees. With Box, you can get this assignment done automatically.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole H.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Highly safe app when paid.

Likeliness to Recommend

3 /10

What differentiates Box from other similar products?

Its safety

What is your favorite aspect of this product?

Safe to use with confidential files

What do you dislike most about this product?

Not friendly

What recommendations would you give to someone considering this product?

Examine using other apps

Pros

  • Security Protects
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Less Inspiring

Sahil B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Box" excels in everything related to file storage

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I store all types of data in Box. I must be able to function efficiently on a daily basis at work. Regardless of my operating system or kind of computing equipment, I find Box to be simple to use and accessible to access across a range of platforms. Box is utilised in the same manner as described above throughout my whole business, as well as for team-based communication and optimising minor workflow procedures in a few departments.

What is your favorite aspect of this product?

In comparison to other retailers, I believe Box has a decent price. It aids in my revising designs in response to team feedback. I may reduce communication when seeking permissions thanks to it.

What do you dislike most about this product?

File synchronisation on mobile applications is more slowly. Large file uploads on Box take longer than they do on any of our backup cloud storage services at work. This, I was told, was brought on by Box's encryption technology.

What recommendations would you give to someone considering this product?

Box is perfect for giving links to clients, encouraging them to preview and download files, and uploading files. For the purposes of transmitting files, it is superior to Google Drive. Both uncompressed and zipped files can be delivered to Box. Since everything happens rapidly, I don't have to wait for other people to download things.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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