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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Paul M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Never faced any downtime with it

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

The thing that can differentiate Box from other products is its organization; It has a simple user interface and stores all of our data in a well-organized form so we can fetch any file at any time. I also appreciate their search feature because I always found an accurate file in less time.

What is your favorite aspect of this product?

In our organization, I had implemented multiple tools to do secure file sharing but all of them were unable to fulfil my expectations but box is the best file sync and share option that working abilities it's streamlining the way of our work and it is also a platform that enables members to work on files concurrently and automate various workflows, which simplifies the completion of files.

What do you dislike most about this product?

There is nothing about this application that I detest; it is a great online storage option for storing any type of information in a straightforward manner that can be accessed from our computer without any difficulty wherever and whenever I want.

What recommendations would you give to someone considering this product?

According to my experience, Box is the top-notch platform to store and share your files because it always works efficiently so everyone can sync and share files in real time. First consider your requirements then match with its features if you think it's the perfect tool for you then don't miss this chance just give it a shot.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Andrea M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Documents are safe and easily editable

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Keeps documents safe and secure while permitting instant sharing. Converts paper files to PDF Documents to maintain them digitally.

What is your favorite aspect of this product?

Box allows us to password protect our files and share them safely.

What do you dislike most about this product?

Digital voice recorder can help store verbal information.

What recommendations would you give to someone considering this product?

One stop software to organise all your files sitting at the office or at home.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hafiz B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Efficient document tool for task-related functions

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

It allows me to add a new document and associate them with the appropriate contacts and deals in our CRM. It allows me to attach documents and files in multiple formats, such as PNG, PDF, JPEG and CSV.

What is your favorite aspect of this product?

It enables us to search, preview, and download documents added to specific leads. It stores all of our contact information in one place and helps in tracking, managing and updating the documents effortlessly.

What do you dislike most about this product?

Box can save different versions of the same file after changes are made instead of updating the original file. It is does not happen often and definitely not something to worry much about but when it happens it makes it difficult to figure out the updated file.

What recommendations would you give to someone considering this product?

Box is the most secure solution to upload, manage and share documents. It offers a smooth, convenient and engaging experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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