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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Andes A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

" Cloud Content Synchronisation GURU "

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

G.O.A.T on content creation and sharing. Integration with other softwares such as Microsoft word, WordPress,power point and others.

What is your favorite aspect of this product?

Intrusive graphical-user-interface design. Available on both cloud and on premise.

What do you dislike most about this product?

We are much greatful with all it offers since it meets all requirements.

What recommendations would you give to someone considering this product?

I just assure all prospective users of the best cloud content management services.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rami I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple to use!

Likeliness to Recommend

7 /10

What differentiates Box from other similar products?

Box is quite unique as it offers decent file management.

What is your favorite aspect of this product?

The navigation is well designed which makes it intuitive

What do you dislike most about this product?

Limited features. Developers could add more making it more effective

What recommendations would you give to someone considering this product?

It offers a good file management with good GUI however is not the best for most businesses

Pros

  • Performance Enhancing
  • Helps Innovate
  • Reliable
  • Enables Productivity

Costel O.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

High-level secured tool to store and share files

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I compare the list and comes to know that the feature that makes it different is its security feature asfile sharing with various access choices to guarantee that the files are viewed by the appropriate persons only, collaboration tools to increase the productivity and workflow of all the members, and toolboxes that assist in making any necessary changes to any file.

What is your favorite aspect of this product?

Everything in the box is really efficient and unique and according to my expectations, it enables collaboration with multiple team members that streamline the information flow and make simple file sharing so everyone in the organization can access it and work on it behind its technical working. I also like its security which protects our data from unauthorized access.

What do you dislike most about this product?

It can be a little challenging to set different access privileges for unique team members who have access to shared folders. The procedure might be greatly simplified by using tabular entries with separate columns for each access level.

What recommendations would you give to someone considering this product?

I adore the user interface. There are numerous choices for managing version control, sharing, and organizing your files. Box offers a safe, cloud-based platform for organising and storing files, along with cutting-edge security tools and data encryption to safeguard confidential data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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