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Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Caring
  • Security Protects

Feature Ratings

Average 86

Team Collaboration

88

Enterprise Grade Security Controls

87

Access Control and Rights Management

86

Data Loss Prevention

86

Electronic Signatures

86

Drag and Drop User Interface

86

Large File Optimization

85

3rd-Party Integrations

85

Audit Trail

85

Real-Time Synchronization

85

Cognitive Content Services

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of Implementation

87

Quality of Features

87

Breadth of Features

86

Ease of Customization

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Box Reviews

Terry E.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Box is a fantastic program, I love it.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is distinct from other applications because it is a platform that is both flexible and simple to operate. As a result, it makes it simple to share files with other people and work with them.

What is your favorite aspect of this product?

As a whole, I rely on Box to store and exchange sensitive company documents with confidence. It's easy to use, and I can create shared folders for various projects and teams that all of my coworkers may access simultaneously.

What do you dislike most about this product?

In my opinion, it would be beneficial for the free edition of Box to offer an increased storage capacity. This is an aspect that has room for improvement.

What recommendations would you give to someone considering this product?

Box is a cloud storage service that comes highly recommended by me due to the fact that it provides users with safe access to collaborative features that simplify group projects. Users are able to work effectively from any location thanks to mobile access and real-time updates, as well as the ease with which they may share files and the integration possibilities available to them.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Obaidul R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

User-friendly and Highly Performance

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Business processes accelerating through quick requesting,submitting as well as receiving.

What is your favorite aspect of this product?

Data security and effectiveness in content collection,organising and forwarding/easy reporting.

What do you dislike most about this product?

Little storage.

What recommendations would you give to someone considering this product?

Perfect content collaboration

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Natasha H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Box is great and very secure

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box is a great place for secure documents/ files. You can share with those in your organization and upload large files.

What is your favorite aspect of this product?

I love how secure box is. Privacy is very important to me and I feel that this platform is trusted

What do you dislike most about this product?

Not sure if I have Anything I dislike About it

What recommendations would you give to someone considering this product?

Get familiar with the product online, it can be confusing to use at first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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