What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Acts with Integrity
- Reliable
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Drag and Drop User Interface
Electronic Signatures
Large File Optimization
3rd-Party Integrations
Real-Time Synchronization
Audit Trail
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
kibazzi P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
Manageable and Reliable.
Likeliness to Recommend
What differentiates Box from other similar products?
What really makes Box stand out is its intuitive interface. Unlike other tools that can be overwhelming and complicated, Box allows any team member, regardless of prior experience, to immediately dive into work. The learning curve is almost non-existent, which has helped us be more productive from day one.
What is your favorite aspect of this product?
Box's data security is really great. I've shared sensitive client files without any worries. Offline access has even saved me a lot of trouble.
What do you dislike most about this product?
There is nothing to dislike. Even the cost is - compared to its capabilities - very little.
What recommendations would you give to someone considering this product?
If the security of your data, stability and reliability are important, there is no better product in this product segment.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Altruistic
Sophie P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Secure file sharing and collaboration
Likeliness to Recommend
What differentiates Box from other similar products?
Box stands out for combining strong security with user-friendly collaboration tools.
What is your favorite aspect of this product?
Version history and file recovery are incredibly useful.
What do you dislike most about this product?
There is still nothing, which bothers me.
What recommendations would you give to someone considering this product?
Set up clear names for the folder and structure from the beginning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Rodgers T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Powerful and Secure Platform
Likeliness to Recommend
What differentiates Box from other similar products?
Its interface is modern and easy to navigate
What is your favorite aspect of this product?
Box integrates with various tools including my favorite tool DocuSign
What do you dislike most about this product?
Price us higher than competitors
What recommendations would you give to someone considering this product?
It is a valuable tool for businesses, worthy to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
