What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
Charlie W.
- Role: Human Resources
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2025
Reliable Cloud Storage offering Efficiency in Work
Likeliness to Recommend
What differentiates Box from other similar products?
Box has a clean user interface and a powerful mobile feature, which enables professionals to take their activities everywhere they go. Its automation and customizable workflows further facilitate the streamlining of processes allowing teams to improve their productivity and concentrate on effective ways of cloud storage and collaboration.
What is your favorite aspect of this product?
Its enhanced cloud storage let users store and enhance customer interaction and preference with high precision. Such cloud power, along with the intuitive dashboards, enables confident decision-making, which is one of the key differentiators between Box and its competitors, who might not offer such advanced cloud solutions and engaging interfaces.
What do you dislike most about this product?
The clutterness of the files in the storage system makes it hard to access few of the required files. Some improvements are also required in the file tagging system where we can directly share and tag the respective user. Locked folders and sub-folders also needs to be managed to only allow access a certain sub-folder but it makes it hard for new users to control.
What recommendations would you give to someone considering this product?
Start by analyzing what Box can actually offer you and all the benefits it brings along once employed in your organization. Take your time to align your organization values with the capabilities of the box. Additionally by making content recommendations depending on personal preferences, more interest and retentiveness would be established, and the platform would ultimately be as valuable as possible to users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Saksham S.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
A great Storage collaboration Software
Likeliness to Recommend
What differentiates Box from other similar products?
Easy to use software
What is your favorite aspect of this product?
Great UI and storage optimization
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
A great Storage tool for your professional use
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Fair
kibazzi P.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted May 2025
Manageable and Reliable.
Likeliness to Recommend
What differentiates Box from other similar products?
What really makes Box stand out is its intuitive interface. Unlike other tools that can be overwhelming and complicated, Box allows any team member, regardless of prior experience, to immediately dive into work. The learning curve is almost non-existent, which has helped us be more productive from day one.
What is your favorite aspect of this product?
Box's data security is really great. I've shared sensitive client files without any worries. Offline access has even saved me a lot of trouble.
What do you dislike most about this product?
There is nothing to dislike. Even the cost is - compared to its capabilities - very little.
What recommendations would you give to someone considering this product?
If the security of your data, stability and reliability are important, there is no better product in this product segment.
Pros
- Performance Enhancing
- Trustworthy
- Effective Service
- Altruistic
