What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Acts with Integrity
- Caring
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Enterprise Grade Security Controls
Access Control and Rights Management
Data Loss Prevention
Electronic Signatures
Drag and Drop User Interface
Large File Optimization
3rd-Party Integrations
Audit Trail
Real-Time Synchronization
Cognitive Content Services
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Box Reviews
ADAM A.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2023
The best cloud file sharing solution for clients
Likeliness to Recommend
What differentiates Box from other similar products?
Saving to the box is seamless & automated via the desktop or within the Microsoft Office suite. Dragging & drop to your box drive is very simple & fast. The security and access control measures are also very good in comparison to other cloud storage providers.
What is your favorite aspect of this product?
It's ability to handle large media files, faster. The seamless saving & sharing experience from software to the cloud, then ability to share with clients a secure folder.
What do you dislike most about this product?
Occasionally the strong permissions and logins can mean you are locked out due to authentications required,.
What recommendations would you give to someone considering this product?
If you are sharing large proportions of media assets, then this is the solution for your video & images.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Caring
- Role: C-Level
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2023
Great product for investor and M&A due-diligence
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Young D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2025
Secure and smart content management
Likeliness to Recommend
What differentiates Box from other similar products?
Box has really outdone itself in the secure content collaboration industry with a great set of features such as SmartSync, streamlined workflows, additional encryption layers, smooth mobile experience, and considerably more.
What is your favorite aspect of this product?
I love how I can easily download and even edit my files in an offline mode. This platform also provides flexibility, a large number of integration capabilities, and centralized content management. It is quite safe to use for file sharing. I have been using its own AI, which offers content summarization and drafting assistance. Along with this, I am able to access and restore older versions of documents in times of need.
What do you dislike most about this product?
I haven't come across anything that made me question or dislike Box.
What recommendations would you give to someone considering this product?
If secure file sharing is your priority, you should use Box and especially its Box KeySafe feature, which allows you to add a secondary layer of control using your own encryption key.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
