What is Box ECM?
Box is the Content Cloud — a single, secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, signature, classification, and retention. Work securely from anywhere, and integrate your tech stack across 1,500+ best-of-breed apps. Trusted by 100K+ of the world’s leading organizations, including AstraZeneca, JLL, and Nationwide, Box has been named a Leader by all major industry analyst firms. To read the analyst reports and find out how Box customers achieve a 332% ROI, visit box.com/resources.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box ECM?
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Conversion
ECM Document Management
Workflow Process Automation
Capture Channels
File Approvals Esignatures
Collaboration
Search
Metadata Management
Access Permissions Management
Ediscovery Audit Trail
Mobile
Vendor Capability Ratings
Quality of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Box ECM Reviews
Kasisi M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
A Graduate Business Content Management Software
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Box ECM handles the entire content cycle really well. Everything from content creation, sharing, co-editing, classification, to e-signature, it offers al these and it comes at an affordable cost.
What is your favorite aspect of this product?
I like that Box ECM is affordable. The software supports all processes of content cycle. The software is seamless to use I like that Box ECM is cloud based and therefore scalable.
What do you dislike most about this product?
Box ECM is great and had never failed
What recommendations would you give to someone considering this product?
For business content management, I recommend Box ECM. It's affordable and offers tons of features. In addition, it's cloud based which means it's highly secure and scalable too.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Effective Service
Sarah K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Effective Content Management With Box ECM
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Box ECM is an all in one content management - it handles everything from file creation, co-editing, sharing, classofoo, signature, and retention. Not many software in it's class can handle all these
What is your favorite aspect of this product?
I like that Box ECM is very secure. The software is an all in one business content management software I like that it's cloud based and this ensures easy access Integration with other apps is easy
What do you dislike most about this product?
Box ECM is amazing and not problems using it
What recommendations would you give to someone considering this product?
Box ECM offers all a business needs and more for an ECM solution. It's affordable, secure, cloud based, and most importantly, an all in one content manager
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Caring
Kingaru M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
A Great Software For Content Management
Likeliness to Recommend
What differentiates Box ECM from other similar products?
Box ECM is a secure cloud platform that makes content creation, co-editing, and sharing easy. It also offers other important features such as content retention and e-signature functionalities.
What is your favorite aspect of this product?
I like the security features of Box ECM. The software is cloud based snd therefore scalable. I like that Box ECM can handle every aspect of content, from Content creation, sharing, co-edoy, retention, and e-signature. Its therefore true to say it's multi-purpose.
What do you dislike most about this product?
Zero complaints for the time I have interacted with Box ECM
What recommendations would you give to someone considering this product?
For effective content management, Box ECM is the real deal. It's secure, affordable,and offers great features that enhance content collaboration.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features