Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Bitwarden Logo Award Winner Product Badge
Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Bitwarden won the following awards in the Password Management category

Filter By

Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

89

Password Generator

89

Access From Multiple Devices

88

AD/LDAP Sync

87

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

德 周.

  • Role: Student Academic
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Inhibits Innovation
  • Slower Product Innovation

Kent S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Excellent product, great free tier & super secure.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Open source, user focused, no vendor lock in. Your data is YOURS

What is your favorite aspect of this product?

Security and constant audits

What do you dislike most about this product?

Slow to implement larger complex feature sets

What recommendations would you give to someone considering this product?

Try it out on their generous free services, take time to read documentation and learn product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Danny M.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Absolute Must Have

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Bitwarden have a way of accessing your passwords wherever needed. CLI, Web, Browser Extension and Desktop. It's an open source product which runs on Azure App Services so it has a high uptime SLA. If you want to take security a step further, then run it on premise with no links back out to Azure for your credentials.

What is your favorite aspect of this product?

If you don't like something about it, you can add to the code by submitting a Pull Request on Github and the Bitwarden team will review your changes and merge it in if its acceptable. I submitted a dark theme and the developers and design team spent months with me to get it right and implemented into the Web vault

What do you dislike most about this product?

The enterprise management aspect is okay, but it could be better with SCIM functionality to make it easier to do users and groups directly in my identity provider instead of needing a Directory Connector application running

What recommendations would you give to someone considering this product?

Trial it out for free, when you fall in love with it, get premium for your entire family and then ask your IT team to deploy it for the company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Bitwarden Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171