Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Bitwarden Logo Award Winner Product Badge
Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Bitwarden won the following awards in the Password Management category

Filter By

Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 86

Credential Management

89

Password Generator

89

Access From Multiple Devices

88

AD/LDAP Sync

87

Encryption and Decryption

87

Autosave and Autofill

87

Work and Personal

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

End User Self Serve

85

Dashboard

85

Vendor Capability Ratings

Average 84

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

82

Ease of Customization

79

Bitwarden Screenshots

Bitwarden Videos

Bitwarden Reviews

Steven S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Never forget your password again!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

I believe this is the only free password management software that allows use on multiple devices. LastPass used to but now their free version only allows 1 device. I use it on all of my devices because I use the Chrome extension. So, it works on all of my computers for work plus my phone. So, technically, I use it on 5 devices because of the Chrome extension feature.

What is your favorite aspect of this product?

The overall flexibility of the software. I can generate a password and choose how secure I want it to be. Also, I would say the Chrome extension. Because of this, I can use it on multiple devices. If I am working on my office computer but go meet a client and take my laptop, I can still use it on the laptop plus it is always on my phone.

What do you dislike most about this product?

There have been times when it won't automatically open up my saved password for a specific login. I have to open the Bitwarden app and search for the login and then copy and paste it into the login info areas of where I want to use it. It is minor, but it is an annoyance that happens from time to time.

What recommendations would you give to someone considering this product?

I know a lot of people who have a book with all of their passwords. I tell them, stop trying to read what you wrote through the scribbles and re-written passwords on a time piece of paper and let the device remember all of your logins. It is so much more secure and efficient. You never have to try to remember any password again. Well, you will need to know your main Bitwarden login password but that is it. Remember 1 password and have thousands of them saved.

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Security Protects

Emily R.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Password Manager with Incomparable Security

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

You will be hard pressed to find any other password manager that gives you the extra security feature of a Master Password. I would say its better security. Also, its one of the few apps to enable access of its free plan service to multiple devices.

What is your favorite aspect of this product?

It's abaolute security thanks to its Master Password capacity. Also its very affordable free plan service as compared to apps in similar category.

What do you dislike most about this product?

So far it's been great so no dislikes this far.

What recommendations would you give to someone considering this product?

I would advice its the best password free platform for password synchronization and management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sundeep S.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Reliable, Top-of-the-range Password Manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is the one free plan platform not to restrict service to a single device. That's rare in its category.

What is your favorite aspect of this product?

I highly value it's capacity for being the safest way to store, share and sync sensitive data online. That's important in our networking and connections.

What do you dislike most about this product?

Just the fact that the apps's interface is not user-friendly enough. That's critical in our line of operations.

What recommendations would you give to someone considering this product?

For firms or individuals looking for an affordable, open-source password manager with your budget in mind, Bitwarden is it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Bitwarden Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171